Key Account Manager
4 days ago
Job Title: Senior Account Manager UK B2C Market (Telecoms, IT & Security)
Company Name: Salescom Services Private Limited
Industry Type: Telecom / ISP / IT Services & Consulting
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Work Location: Kolkata, West Bengal (Work from Office)
Shift Timings: 1:15 PM 10:30 PM (Monday to Friday) | Alternate Saturdays till 6:30 PM
Experience Required: 2 to 6 years
Job Description
Salescom Services Pvt. Ltd. is hiring Senior Account Managers to represent a leading UK-based telecom and IT brand. This is a high-energy customer retention & renewals role focused on engaging with UK residential customers to retain, upsell, and enhance their telecom and internet services.
Key Responsibilities:
- Conduct periodic account reviews with existing UK B2C customers
- Drive customer retention and satisfaction through personalized service
- Upsell and cross-sell telecom, internet, and security products
- Build rapport and long-term relationships with consumers
- Achieve monthly and quarterly sales targets
Desired Candidate Profile
- Excellent spoken and written English communication skills
- Prior experience in B2C sales, customer retention, upselling, or renewals
- Experience in UK telecom operations is a strong advantage
- Professional, adaptable, and target-driven
- Bachelor's degree preferred (not mandatory)
- Strong multitasking, time management, and closing skills
Salary & Benefits
- Fixed CTC: Approx 40,000/month
- Incentives: Monthly & quarterly performance bonuses
Perks:
Cafeteria & company-funded meals
- Generous leave policy
- Medical insurance
- Home drop facility
- World-class training & exposure to UK telecom technologies
About Company
Salescom Services Pvt. Ltd. is a niche player in next-generation sales, marketing, and IT-enabled services. We are committed to employee growth, continuous learning, and delivering excellence in customer engagement across global markets.
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