Key Account Manager

4 days ago

Kolkata, West Bengal, India Salescom Services Full time ₹ 4,80,000 per year

Job Title: Senior Account Manager UK B2C Market (Telecoms, IT & Security)

Company Name: Salescom Services Private Limited

Industry Type: Telecom / ISP / IT Services & Consulting

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Work Location: Kolkata, West Bengal (Work from Office)

Shift Timings: 1:15 PM 10:30 PM (Monday to Friday) | Alternate Saturdays till 6:30 PM

Experience Required: 2 to 6 years

Job Description

Salescom Services Pvt. Ltd. is hiring Senior Account Managers to represent a leading UK-based telecom and IT brand. This is a high-energy customer retention & renewals role focused on engaging with UK residential customers to retain, upsell, and enhance their telecom and internet services.

Key Responsibilities:

  • Conduct periodic account reviews with existing UK B2C customers
  • Drive customer retention and satisfaction through personalized service
  • Upsell and cross-sell telecom, internet, and security products
  • Build rapport and long-term relationships with consumers
  • Achieve monthly and quarterly sales targets

Desired Candidate Profile

  • Excellent spoken and written English communication skills
  • Prior experience in B2C sales, customer retention, upselling, or renewals
  • Experience in UK telecom operations is a strong advantage
  • Professional, adaptable, and target-driven
  • Bachelor's degree preferred (not mandatory)
  • Strong multitasking, time management, and closing skills

Salary & Benefits

  • Fixed CTC: Approx 40,000/month
  • Incentives: Monthly & quarterly performance bonuses

  • Perks:

  • Cafeteria & company-funded meals

  • Generous leave policy
  • Medical insurance
  • Home drop facility
  • World-class training & exposure to UK telecom technologies

About Company

Salescom Services Pvt. Ltd. is a niche player in next-generation sales, marketing, and IT-enabled services. We are committed to employee growth, continuous learning, and delivering excellence in customer engagement across global markets.

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