Business Support

Great People Work Here

BizTX: Co-Creating WOW Through Digital Innovation

It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.

Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.

To provide essential, hands-on support for our India operations—ensuring our teams, leaders, and local initiatives run smoothly and efficiently. This role is designed for someone who wants to make a real impact, shape how the role evolves and drive innovative ways to support.

Local Operations & Office Support

• Coordinate onboarding kits, office supplies, IT setup, and health & safety representation.
• Organise local events, team get-togethers, and wellbeing initiatives.
• Manage vendor onboarding, local payments, and credit card/expense processes.

Onboarding & Community Building

• Welcome new joiners, manage induction activities, and help build a positive, inclusive workplace culture.
• Support contractor onboarding/offboarding and group mailbox management.

Light-Touch Leadership Team Support

• Assist with diary coordination, travel bookings, and expense claims for senior leaders as needed.
• Maintain action logs for key meetings and help drive follow-up.

Communication & Collaboration

• Share information with local and global teams, support internal communications, and help coordinate cross-team projects.

Continuous Improvement

• Identify opportunities to streamline processes, improve efficiency, and contribute to a culture of innovation.

• 3-4 years previous experience in operations, coordination, office management, or a similar support role.
• Exposure to project management, event planning, or process improvement is a plus.
• Resourceful and innovative: Always looking for new ways to get the job done, embracing technology and AI to drive efficiency, and taking ownership to deliver results.
• Strong organisational and communication skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Proficiency in MS Office, expense systems, and calendar tools.
• Local knowledge and networking capability.
• Fluent English

• Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.
• Medical Insurance 5 lakhs Flat Coverage.
• PF and Gratuity.
• Long Service Policy.
• Life Term Policy,
• Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower.
• Access to LinkedIn Learning
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.

More than 300 years later, the love of tea is still here - and so are we We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

Our approach to Diversity, Equity & Inclusion

At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it's how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.

Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.

Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.