Chief Manager
3 days ago
Job Title: ServiceNow Lead (Chief Manager)
Location: Mumbai
Job Summary:We're seeking a highly experienced ServiceNow professional to lead our ServiceNow Platform. The ideal candidate will have extensive expertise in ServiceNow design, integration patterns, architecture, and technical leadership.
Key Responsibilities:- Implement enterprise-wide ServiceNow strategy and roadmap
- Lead design and implementation of complex integrations using ServiceNow
- Mentor junior team members and provide technical guidance
- Ensure adherence to best practices and industry standards
- Design solutions on ServiceNow for Insurance Specific business use cases
- Interact with business stakeholders on a regular basis
- Delivery of ServiceNow projects
- 6-10 years of experience in ServiceNow development and administration
- Strong understanding of ServiceNow FSO, ITSM, ITOM, and other relevant modules
- Experience with ServiceNow scripting, workflows, and integrations
- Proficiency in JavaScript, AngularJS, SpringBoot, Core Java, HTML, CSS, and other web technologies
- Familiarity with DevOps tools (Jenkins, GitLab CI/CD)
- Proven technical leadership and mentoring experience
- Excellent communication, collaboration, and problem-solving skills
- Ability to work in a fast-paced environment
- Experience with Agile/SDLC development methodologies
- Bachelor's/Masters degree in Computer Science, Information Technology, or a related field
- Certification by ServiceNow is desirable
Locations: KLI - Mumbai - Intellion Square - HO, Mumbai, Maharashtra, India
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