Chief Manager

2 days ago

Mumbai, Maharashtra, India kotak mahindra bank, Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Job Description

Job Title: ServiceNow Lead (Chief Manager)

Location: Mumbai

Job Summary:

We're seeking a highly experienced ServiceNow professional to lead our ServiceNow Platform. The ideal candidate will have extensive expertise in ServiceNow design, integration patterns, architecture, and technical leadership.

Key Responsibilities:
  • Implement enterprise-wide ServiceNow strategy and roadmap
  • Lead design and implementation of complex integrations using ServiceNow
  • Mentor junior team members and provide technical guidance
  • Ensure adherence to best practices and industry standards
  • Design solutions on ServiceNow for Insurance Specific business use cases
  • Interact with business stakeholders on a regular basis
  • Delivery of ServiceNow projects
Technical Skills:
  • 6-10 years of experience in ServiceNow development and administration
  • Strong understanding of ServiceNow FSO, ITSM, ITOM, and other relevant modules
  • Experience with ServiceNow scripting, workflows, and integrations
  • Proficiency in JavaScript, AngularJS, SpringBoot, Core Java, HTML, CSS, and other web technologies
  • Familiarity with DevOps tools (Jenkins, GitLab CI/CD)
Leadership and Soft Skills:
  • Proven technical leadership and mentoring experience
  • Excellent communication, collaboration, and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience with Agile/SDLC development methodologies
Education:
  1. Bachelor's/Masters degree in Computer Science, Information Technology, or a related field
  2. Certification by ServiceNow is desirable

Locations: KLI - Mumbai - Intellion Square - HO, Mumbai, Maharashtra, India

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