Client Coordinator

2 days ago

Noida Sector Noida Uttar Pradesh, India INTERCERT Full time ₹ 8,40,000 - ₹ 36,00,000 per year
  • Act as the first point of contact for clients and manage day-to-day communication.
  • Understand client requirements and ensure they are conveyed accurately to internal teams.
  • Coordinate with sales, operations, and support teams to ensure timely delivery of client needs.
  • Build and maintain long-term client relationships by providing excellent customer service.
  • Monitor project timelines, deliverables, and client satisfaction.
  • Handle client queries, concerns, and escalations promptly and professionally.
  • Maintain client records, agreements, and documentation in CRM or other systems.
  • Assist in preparing client reports, presentations, and updates.
  • Support the management team in business development activities, if required.

Required Skills & Qualifications:

  • Bachelor's degree in Business Administration, Communications, or a related field.
  • 1–3 years of experience in client servicing, coordination, or customer relationship roles.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Ability to build trust and rapport with clients.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
  • Problem-solving attitude and a client-first approach.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

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