Technical Support Representative
7 days ago
Company Description
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Role Description
This is a full-time, on-site role for a Technical Support Representative located in Meerut. The Technical Support Representative will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and resolving issues through troubleshooting. Day-to-day tasks will include responding to customer inquiries, diagnosing technical problems, and providing effective solutions.
Qualifications
- Customer Support and Customer Satisfaction skills
- Technical Support and Troubleshooting abilities
- Strong Analytical Skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage time effectively
- Experience in a similar role is a plus
- Bachelor's degree in IT, Computer Science, or a related field preferred
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