AI Specialist

About HJ Real Estates

HJ Real Estates is a rapidly growing real estate company transforming how property business is done through technology and AI.

We're building a new-generation mobile app that connects our internal team, external brokers, and business partners into one ecosystem — powered by AI-driven conversations, smart CRM, and commission automation.

Our mission is to turn real estate networking into a digital, intelligent, and transparent experience.

We're now hiring an AI Specialist to build, train, and integrate our conversational AI and lead intelligence systems.

Role Overview

You'll be responsible for designing and implementing the AI layer of the HJ Real Estates mobile app — primarily focusing on the "Business Partner" module where AI interacts with users like a human friend, captures investor leads, and routes data to our CRM.

You'll also collaborate with the backend developer to integrate NLP, voice processing, and lead extraction capabilities.

Key Responsibilities

1. AI Chatbot & NLP Development

2. Build and fine-tune conversational flows for AI that can chat with users (text + voice) in a friendly, human-like tone.

3. Use Large Language Models (LLMs) or APIs (OpenAI, Claude, Gemini, etc.) to create personalized chat experiences.

4. Implement prompt engineering and context management to ensure consistent and compliant AI responses.

5. Lead Data Extraction

6. Automatically extract structured data (name, phone, budget, notes) from user chats or voice messages. Validate and clean data before sending to backend CRM.

7. AI Personalization

Implement basic behavioral intelligence — AI should adapt its tone and suggestions based on user history and preferences (while maintaining data privacy compliance).

1. Integration with App & Backend

2. Work closely with backend and mobile developers to connect AI services with the main app (through RESTful APIs or WebSockets).

3. Ensure smooth, low-latency interactions and failover handling (e.g., fallback messages when AI API fails).

4. Voice Interface (Phase 2)

5. Integrate speech-to-text and text-to-speech services (like Whisper API, Google Cloud Speech, ElevenLabs, or Azure Cognitive Speech).

6. Ensure compliance and consent handling for audio data.

7. Testing & Safety

8. Create guardrails to prevent AI from making unauthorized claims (e.g., no investment promises, no personal advice).

9. Implement data safety, logging, and compliance filters aligned with UAE PDPL requirements.

10. Analytics & Continuous Improvement

11. Track and analyze AI chat performance metrics (lead conversion, satisfaction, accuracy). Tune prompts, responses, and AI tone over time to maximize engagement.

Tech Stack & Skills Must Have:

• Hands-on experience with LLM APIs (OpenAI, Anthropic, or similar) Proficiency in Python or for AI integration
• Experience with NLP frameworks (LangChain, LlamaIndex, Rasa, Dialogflow, etc.) Understanding of prompt engineering and context management
• Familiarity with speech recognition (ASR) and text-to-speech (TTS) Strong understanding of REST APIs, JSON, and app integration

Good to Have:

• Experience with CRM or lead management systems
• Knowledge of AI model fine-tuning or embedding-based personalization Experience deploying AI microservices on AWS / GCP / Azure
• Understanding of data privacy regulations (UAE PDPL / GDPR)

You'll Work With

• Mobile App Developer (Flutter/React Native)
• Backend Developer / Express / NestJS) UI/UX Designer
• Product Manager & Operations Head Legal Advisor (for AI compliance)
• Management Team (for business logic & personalization design)

Ideal Candidate Traits

• You think like a product person, not just a coder.
• You enjoy crafting AI personalities that feel human, warm, and real.
• You can balance creativity (chat tone, personality) with discipline (compliance, data safety).
• You stay updated on AI tools and know how to make smart use of APIs rather than build everything from scratch.

Job details:

Work Location: Punjabi Bagh West

Timing: 10:00AM to 6:00PM

Working Days: Mon to Sat

Interested one can share their resume at: OR Whtsapp

Job Types: Full-time, Permanent

Pay: ₹80, ₹125,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person