Questionnaire for Agentforce Specialist

4 days ago

Delhi, Delhi, India Deep Focus Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About the Role :

We're hiring an Agentforce Specialist who has strong experience working with Salesforce AI tools including Einstein, Agentforce, automation features, and AI-driven workflows. This role focuses on implementing AI automation, building intelligent flows, and enhancing customer experience using Salesforce's latest AI capabilities.

Key Responsibilities :

  • Work on Agentforce and Einstein AI features inside Salesforce
  • Build and optimize AI-powered workflows, automations, and chat interfaces
  • Configure prompts, rules, and knowledge sources for AI agents
  • Improve system performance using predictive insights and automation
  • Integrate AI capabilities into existing Salesforce processes
  • Create dashboards and reports for AI/automation performance
  • Collaborate with product, tech, and CRM teams for implementation

Required Skills :

  • Strong understanding of Agentforce, Einstein Bots, and Salesforce AI features
  • Experience with Flows, Automation Studio, Omni-Channel, and CRM integrations
  • Ability to translate business needs into AI-driven solutions
  • Good communication and problem-solving skills
  • Hands-on Salesforce configuration experience

About the Role :

Job Title:
Agentforce Specialist (AI and Einstein)

Location:
Malviya Nagar, Delhi 110017

Employment Type:
Full-time

Experience:
2–3 years

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