Operations Manager, South Asia

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Trade and Investment Queensland
(TIQ) is the Queensland, Australia government agency dedicated to global business. We shape, promote and strengthen Queensland by facilitating some of the most exciting import, export and investment projects in the world. The South Asia regional headquarters is in Bengaluru India, strategically located to create export opportunities and investment promotions for Queensland across key priority sectors. TIQ India focuses on international education and training; mining, energy and resources; food and agribusiness; manufacturing and consumer services; and health, innovation and technology in leveraging key sector opportunities across technology, education, services, food, and agriculture within the region.

ABOUT THE ROLE

Reporting to the Queensland Senior Trade and Investment Commissioner – South Asia, you will lead administration and operational aspects of the office finance, budget, human resource activities, and associated reporting requirements across the region. As directed by the Commissioner you will assist, as required with missions and visit programs, marketing and communication functions as well as business development research.

ABOUT YOU

• a strong, administrative all-rounder with a minimum of 10 years' experience in a similar role with an international organisation
• legally authorised to work in India and have high-level written and spoken English
• Required to work in Bengaluru office Monday-Friday and some afterhours work may be required during VIP visits, missions and expos

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. Experience working between Australia and India would be a distinct advantage.

Responsibilities of the work

• Provide high level administrative support to the Commissioner for management of the Bengaluru office and the wider TIQ team across Mumbai and South Asia and foster an environment that values performance, customer service, continuous improvement and innovation in the delivery of high-quality services
• On behalf of the Commissioner manage budget and expenditure of the office in accordance with TIQ Financial Management Practices including regular review of financial reports and compilation of budget estimates for the India office
• Manage the relationship with the local payroll service provider for salary, leave, and other entitlements in compliance with obligations under Indian law
• coordinating resources to support business needs and management of the day-to-day administrative matters in the region, manage office assets, purchasing office supplies and equipment and general oversight of facilities and services for the office
• Provide support for Ministerial, VIP and international missions into India and the South Asia region including logistical arrangements, programs and planning for visiting delegations

Providing Business Development Assistance

• As directed by the Commissioner, assist in research and provide support for projects undertaken by TIQ India
• Provide client service and contribute as a member of the office team by assisting to co-ordinate appointments, seminars, meetings and travel arrangements for officers and visitors
• Foster an environment that values performance, customer service, continuous improvement and innovation in the delivery of high-quality services
• Support local office with programs, planning and communication for trade missions, trade shows and visiting delegations

Co-ordination of Marketing/Communication

• Liaise with TIQ Marketing team (Brisbane) on all matters related to the development and creation of marketing content.
• In co-ordination with the Corporate Communications team (Brisbane) maintain and update social media tools (LinkedIn, Twitter) for TIQ India

Qualifications

• 10+ years' experience in Operations Management for a global organisation and an understanding of government
• Proficiency with Microsoft Office suite
• High level written and spoken English language

HOW TO APPLY

If you think this role is for you, you can email your submission to hr-

Your application must be written in English and presented
as one PDF document
of no more than three pages that contains

• A cover letter (1 page) up to a maximum of 750 words, telling us why you are interested in this role and what you will bring to the Queensland:South Asia relationship
• Your resume (2 pages) that detail your work history, education and language proficiency details

Applications will close on Sunday, 28 September 2025.
Following closing, a Selection Panel will review submission and those shortlisted for interview will be contacted in due course.

CONDITIONS OF EMPLOYMENT

• Remuneration of INR1,645,777 gross per annum
• 20 days annual (recreation) leave
• 14 days annual public holidays
• locally engaged conditions of service paid in INR subject to statutory deductions and obligations