Helper cum Front Office

4 days ago

Mohali, Punjab, India Texla Dental Hospital Full time ₹ 2,40,000 - ₹ 7,20,000 per year

Only Female candidate Required

1. Chairside Assistance

  • Prepare the dental chair, instruments, and materials before each procedure.
  • Assist the dentist during examinations and treatments by passing instruments and materials.
  • Ensure patient comfort before, during, and after dental procedures.
  • Maintain a clear working area using suction devices and retractors.

2. Sterilization & Infection Control

  • Clean, sterilize, and disinfect dental instruments and equipment.
  • Maintain strict infection control and cross-contamination prevention protocols.
  • Prepare treatment rooms according to safety and cleanliness standards.

3. Patient Care & Support

  • Escort patients to and from the treatment area.
  • Record medical and dental histories as directed by the dentist.
  • Educate patients on oral hygiene and post-treatment care.
  • Reassure anxious patients and maintain a friendly, professional attitude.

4. Laboratory & Office Support

  • Manage dental X-rays (if certified) and digital records.
  • Maintain dental supply inventory and assist with ordering materials.
  • Help with front desk duties like scheduling, billing, or answering patient queries when needed.

5. Equipment Maintenance

  • Ensure all dental equipment is properly maintained and functioning.
  • Report any technical issues or malfunctions promptly.

6.Patient Reception & Communication

  • Greet patients warmly and create a welcoming atmosphere in the clinic.
  • Register new patients and verify/update existing patient records.
  • Answer phone calls, respond to messages, and manage online inquiries promptly.
  • Provide information about dental services, appointments, and procedures.

7. Appointment Scheduling & Coordination

  • Schedule, confirm, and reschedule patient appointments efficiently.
  • Manage the daily appointment calendar to avoid overlaps and maintain smooth flow.
  • Remind patients of upcoming appointments through calls, texts, or emails.
  • Coordinate with dental assistants and doctors for patient flow and treatment timing.

8. Billing & Payments

  • Generate invoices, collect payments, and issue receipts.
  • Maintain accurate records of daily collections and deposits.

9. Record Keeping & Documentation

  • Maintain organized and confidential patient files, both digital and paper.
  • Update treatment records and ensure all documentation is complete before billing.
  • Prepare daily, weekly, or monthly reports as directed by the clinic manager or dentist.

10. Customer Service & Patient Care

  • Address patient concerns or complaints courteously and professionally.
  • Assist patients in filling out consent forms or treatment documents.

  • Follow up with patients post-treatment when required.

  • Help in cleaning Lab area and Reception

  • Any other work as directed by dentist

Job Types: Full-time, Fresher

Pay: ₹7, ₹10,000.00 per month

Work Location: In person

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