Client Support

6 days ago

Malad Mumbai Maharashtra, India Vibe Copilot Full time ₹ 2,40,000 per year

We are looking for a proactive and customer-focused Client Support & Training Specialist to join our team. This role involves visiting client sites to provide hands-on training for their teams on our application and system, offering ongoing support, and resolving technical or usage issues promptly. You will be the key point of contact for ensuring client satisfaction and successful adoption of our product.

Key Responsibilities:

  • Visit client locations to deliver in-person training on our app/system.
  • Educate and guide client teams on best practices and system functionalities.
  • Troubleshoot and resolve client issues on-site or remotely.
  • Act as a liaison between the client and internal support or development teams.
  • Provide follow-up support to ensure smooth usage post-training.
  • Document client interactions, issues, and feedback for internal records.
  • Collaborate with product and support teams to relay user feedback and suggest improvements.
  • Maintain a high level of professionalism and customer service.

Requirements:

  • Proven experience in client support, training, or onboarding roles.
  • Strong communication and interpersonal skills.
  • Ability to simplify complex concepts for non-technical users.
  • Comfortable with traveling to client sites regularly.
  • Technical aptitude; familiarity with mobile apps, web systems, or enterprise software.
  • Problem-solving mindset with a customer-first approach.
  • Valid driver's license and willingness to travel (if required).

Preferred Qualifications:

  • Experience in SaaS, IT support, or customer success roles.
  • Knowledge of CRM or support ticketing systems.
  • Ability to speak multiple languages is a plus.

Job Types: Full-time, Fresher

Pay: ₹10, ₹20,000.00 per month

Work Location: In person

  • Email Support Executive

    4 days ago

    Malad West, Mumbai, India Calibehr Business Support Services Private Limited Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Urgent Opening – Back Office Executive Location: Client Site – Malad / Andheri Office Qualification: B.Com Graduate Experience: 1–2 years in similar role Salary: ₹18,000 – ₹22,000 CTC Job Responsibilities: Reconciliation (Recon) activities Partner service & vendor support Client engagement for project closure ...

  • Desktop Support Engineer Jobs Opening in Client of Teamlease at MumbaiLess

    3 weeks ago

    Mumbai, India Client of Teamlease Full time

     Job descriptionHandling desktop (outlook, antivirus, basic networking, hardware/OS/Applications troubleshooting)Installing & Configuring Windows 8/10 Operating SystemExp computer support for system software and hardwareMust follow the Client Policy & Procedure.Requirements and skillsWorking knowledge of office automation products and computer peripherals,...

  • Client/customer Support

    3 days ago

    Navi Mumbai, Maharashtra, India Neural IT Full time

    **Job description** - New Client set-ups of HRMS Software. - Help the client to set up the complete HRMS software - Handle client service or support related incoming requests. - Respond to and resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up. - Research and resolve each client...

  • Client Operations Co-ordinator/Specialist

    3 weeks ago

    Mumbai, India DynaNet Online Support Full time

    Client Operations Co-Ordinator/Specialist (On-Site) Please read all the details carefully before applying. Location: Charni Road Mumbai, India (Onsite) About Us: At DynaNet Online Support, we specialize in delivering outsourced customer experience and operational support solutions to high-growth brands. We partner with clients across industries to...

  • Client Operations Co-ordinator/Specialist

    2 days ago

    Mumbai, Maharashtra, India DynaNet Online Support Full time ₹ 2,64,000 per year

    Client Operations Co-Ordinator/Specialist (On-Site)Please read all the details carefully before applying. Location:Charni RoadMumbai, India (Onsite) About Us:At DynaNet Online Support, we specialize in delivering outsourced customer experience and operational support solutions to high-growth brands. We partner with clients across industries to streamline...

  • Client Servicing Executive

    3 days ago

    Malad, Mumbai, Maharashtra, India iThink Logistics Full time

    ABOUT JOB ROLE: We are looking for a dedicated Senior Client Servicing Executive for our organization. The ideal applicant will be enthusiastic in communicating with clients and customers and will have a plethora of ideas for developing effective tactics. Location: Malad (E) **REQUIREMENTS**: - Strong desire to learn. - Creative approach towards...

  • Associate - Client Support

    3 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    You are a strategic thinker passionate about driving solutions in client service and asset management. You have found the right team. As a Client Service Professional within our J.P. Morgan Asset Management team, you will be responsible for setting and improving our organizational objectives and ensuring their consistent...

  • Client Servicing Executive

    2 weeks ago

    Malad, Mumbai, Maharashtra, India iThink Logistics Full time

    WHO ARE WE? iThink Logistics is one of India's best third-party logistic service providers. Awarded as Logistics Startup of the year by ET NOW leaders of tomorrow. We assist eCommerce Sellers in growing their businesses by effortlessly shipping products to customers' doorsteps in 26,000+ pin codes in India at the best possible price using courier service...

  • Specialist, Client Support

    2 weeks ago

    Mumbai, Maharashtra, India S&P Global Full time

    About the Role Grade Level for internal use 07About the Role Specialist Client support The Team Client Support is a global team based in Mumbai and New York that provides support to investment professionals on the Visible Alpha platform Team members gain in-depth industry knowledge read research reports and models and develop technical skills In...

  • Associate - Client Support

    3 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** You are a strategic thinker passionate about driving solutions in client service and asset management. You have found the right team. As a Client Service Professional within our J.P. Morgan Asset Management team, you will be responsible for setting and improving our organizational objectives and ensuring their consistent...