Client Support Associate
4 hours ago
New Client set-ups of HRMS Software.
- Help the client to set up the complete HRMS software
- Handle client service or support related incoming requests.
- Respond to and resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up.
- Research and resolve each client interaction to their utmost satisfaction.
- Resolve incidents and fulfill the client requirements
- Capture client information and problem solving process such as decisions made, actions involved and final resolution.
- Handle client engagement document control and execute filing system policies.
- Manage databases and execute reports to track and support implementation and overseeing of compliance initiatives.
- Engage in continuous performance evaluation and training projects.
- Experience - **1- 3 yrs of experience**:
- Qualification - **BMS/ BBA/MBA/MMS**:
- Client support experience with excellent communication skills.
- Salary - **25k - 30k per month max.**:
- Location - **Airoli, Mindspace East.**:
- Monday to Friday working **(01 Saturday working in a month)**
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 3 years (preferred)
**Location**:
- Navi Mumbai, Maharashtra (required)
Work Location: In person
Application Deadline: 03/06/2025
-
Associate, Client Support
4 days ago
Mumbai, Maharashtra, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Role**: Associate, Client support specialist **The Team**: Client Support is a global team based in Mumbai and New York that provides support to investment professionals on the Visible Alpha platform. Team members gain in-depth industry knowledge, read research reports and models, and develop...
-
Associate, Client Operations Support
2 weeks ago
Mumbai, India Western Union Full time**Associate, Client Operations Support - Mumbai, India** Are you excited by the opportunity of using your knowledge of development to lead a team to success? Would you like to be a part of great work happening in Western Union to reimagine the customer experience enabling the vision of making the cross-currency, cross-border money movement seamless for our...
-
Client Services Associate
6 days ago
Navi Mumbai, Maharashtra, India SecureSearch Screening Services Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionFounded in 2008, SecureSearch has been a trusted partner in managing screening programs for over a decade. Guided by a team of industry experts, the company is regarded as a leading authority in background screening practices in India. SecureSearch runs successful background screening programs for a diverse range of businesses, from small...
-
Client Relationship Associate
4 days ago
Navi Mumbai, Maharashtra, India Envision Next Full time**About Us**: At Envision Next, we are revolutionizing the real estate industry by offering innovative solutions to developers that streamline their entire real estate life cycle. Originating from RERA consulting, we have grown into a dynamic organization that collaborates with top experts in advisory, legal, financial services, and technology. Our mission...
-
Associate - Client Retention
2 weeks ago
Navi Mumbai, Maharashtra, India Envision Next Full time**About Us**: At Envision Next, we are revolutionizing the real estate industry by offering innovative solutions to developers that streamline their entire real estate life cycle. Originating from RERA consulting, we have grown into a dynamic organization that collaborates with top experts in advisory, legal, financial services, and technology. Our mission...
-
Client Service Associate
7 days ago
Navi Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,68,000 - ₹ 2,04,000 per yearClient Account Manager – AssociateLocation: Navi MumbaiAbout the RoleSecureSearch is looking for a proactive Client Account Manager (Associate) to own client relationships and ensure smooth delivery of background verification services. You'll be the key link between clients and internal teams, driving service excellence and client satisfaction.What You'll...
-
Client Support Associate
2 days ago
Malad, Maharashtra, India MadeTruly Full time ₹ 2,50,000 - ₹ 5,00,000 per yearAs an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems. You'll handle operational support tasks—from maintaining pricing data to tracking project progress—so the KAM team can focus on...
-
Client Regulatory Support
2 days ago
Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time**JOB DESCRIPTION** Job Summary**: The Regulatory Support team is a dedicated group of internal and client facing resources that are focused on 3 main pillars: - Onboarding and query management for client reporting services (currently EMIR, MIFID II and SFTR), plus associated controls, MIS and process improvements - Ensuring the correct regulatory...
-
Associate, Client Solutions
2 weeks ago
Mumbai, Maharashtra, India GLG Full time**Job Summary**: **Overview of the Role: Client Solutions** GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The...
-
Associate, Client Solutions
2 days ago
Mumbai, Maharashtra, India GLG Full time**Job Summary**: **Overview of the Role: Client Solutions** GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The...