Client Coordinator

1 day ago


Malad Mumbai Maharashtra, India Hemocean outsourcing Full time

**Qualifications and Skills**
- Excellent communication skills (Mandatory skill).
- Strong relationship management abilities (Mandatory skill).
- Exceptional customer service aptitude (Mandatory skill).
- Ability to solve problems efficiently and effectively.
- Proven negotiation skills to facilitate smooth client interactions.
- Strong time management skills to handle multiple tasks simultaneously.
- Keen attention to detail to ensure accuracy in coordination and data management.
- Adaptability to handle changing client needs and dynamic work environments.

**Roles and Responsibilities**
- Act as the primary point of contact for assigned clients, ensuring clear and effective communication at all times.
- Manage and maintain strong client relationships through regular touchpoints and meetings.
- Coordinate with internal teams to ensure timely and accurate delivery of services to clients.
- Address client inquiries and resolve issues promptly, ensuring high levels of customer satisfaction.
- Assist in the preparation and management of client documentation and reports.
- Collaborate with the sales team to support client acquisition and retention strategies.
- Monitor client feedback and work proactively to improve services and processes.
- Maintain up-to-date knowledge of industry trends and company services to effectively address client needs.

**Job Types**: Full-time, Permanent, Fresher

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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