Inside Sales Executive

Job Title: Back Office Sales Executive

Location: Mumbai

Company: Innov Next

Experience Required: Minimum 2 Years

Industry: Engineering Product Solutions & Consultancy

Employment Type: Full-Time

About the Company:

Innov Next is a fast-growing, multi-disciplinary engineering solutions and consultancy firm based in Mumbai. We work across strategic sectors such as Control & Instrumentation (C&I), Building & Construction, Data Centers, Railways, Ports, Renewable Energy, and General Industries, providing end-to-end solutions focused on Energy Conservation, Electrical Safety, and Thermal Insulation.

We are looking for a dynamic and energetic Back Office Sales Executive who can drive internal sales processes, manage documentation, and enhance productivity using digital and AI tools, while providing critical support to the field sales and management teams.

Position Objective:

The role is designed for a high-performance individual who can manage sales operations, client coordination, documentation, and CRM systems from the back office while supporting business development efforts. The candidate will play a central role in streamlining sales communications, managing databases, and ensuring smooth customer experiences from inquiry to delivery.

Key Responsibilities:

Sales & Client Interaction

• Make cold calls to potential customers and follow up with existing leads
• Handle customer inquiries and respond with professionalism and persuasion
• Conduct preliminary qualification of leads and pass on hot leads to sales team
• Demonstrate excellent negotiation and communication skills

Quotation, Invoicing & Documentation

• Prepare price quotations based on standard formats or in collaboration with sales managers
• Create and manage invoices, proformas, and delivery challans
• Draft commercial correspondence, technical product specs, and tender documentation
• Ensure documentation is updated, accurate, and aligned with company standards

CRM & Digital Tools Management

• Manage customer databases and sales pipeline using CRM tools (Zoho CRM, Salesforce, etc.)
• Track status of inquiries, follow-ups, and client responses
• Use AI and productivity tools (ChatGPT, Notion, Trello, etc.) to automate repetitive tasks and streamline workflows

Sales Support & Reporting

• Coordinate with field sales team to provide support material, presentations, and documents
• Maintain records of communications, quotations, and order confirmations
• Prepare regular MIS reports and dashboards for management review

Product & Specification Management

• Assist in preparing technical datasheets, product specifications, and comparison charts
• Organize marketing materials, catalogs, and promotional documentation
• Support in creating product presentations for internal and external use

Accounts Support (Preferred)

• Assist with basic accounting entries, payment follow-ups, and invoice reconciliation
• Coordinate with finance team for vendor bills, TDS/GST compliance, and payment tracking

Candidate Profile:

• Minimum 1 year of experience in back-office sales or sales coordination
• Graduate in Commerce, Business Administration, Engineering, or related field
• Excellent command of spoken and written English
• Strong persuasion, negotiation, and communication skills
• Proficiency in MS Office (Excel, Word, PowerPoint), Google Workspace
• Experience using CRM platforms (Zoho, HubSpot, Salesforce, etc.)
• Comfortable using AI tools and digital automation platforms
• Knowledge of Tally or accounting software (preferred but not mandatory)
• Attention to detail, multitasking, and documentation accuracy are critical

Why Join Innov Next?

• Be part of a purpose-driven engineering company contributing to sustainability and safety
• Work in a cross-functional, high-growth environment
• Learn to leverage digital and AI tools for modern B2B sales
• Clear career growth pathways into sales management, marketing, or operations

How to Apply:

Send your updated CV with a short cover letter to:

Subject Line: Application for Back Office Sales Executive – [Your Name]