Ecommerce Manager – D2C FMCG Brand – Exp: 04 years + WIPRO Partnered

2 days ago

Mumbai, Maharashtra, India Soulflower Co Ltd Full time ₹ 18,00,000 - ₹ 30,00,000 per year

Location:
Marol Andheri

Report to:
Key Account Manager

Working days:
Mon to Sat (6 full days)

Timings:
10 am to 7 pm

Do not apply without relevant experience

Job Summary:

We are looking for a dynamic and detail-oriented
– E-commerce Manager
to manage and grow our online business across both domestic and cross-border platforms. The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.

Key Responsibilities:

1. Platform Management (Domestic & International):

  • Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).
  • Upload and optimize product listings, monitor pricing, promotions, and competitor activity.
  • Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.
  • Cataloging - To check and optimize online catalogs 10th of every month

2. Sales & Revenue Growth:

  • Work towards achieving sales targets by driving growth across e-commerce platforms.
  • Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.
  • Implement promotional campaigns and measure ROI for different channels and geographies.

3. Inventory & Supply Chain Coordination:

  • Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.
  • Maintain optimal inventory levels on domestic and international platforms.
  • Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.

4. Marketing & Merchandising:

  • Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.).
  • Ensure high-quality visual and content standards for product pages.
  • Monitor customer reviews and ratings to improve product listings and service quality.

5. Reporting & Analytics:

  • Prepare and present weekly/monthly performance reports.
  • Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.
  • Provide actionable insights to management to support strategic decisions.

Qualifications & Experience:

  • Bachelor's/Master's degree in Business, Marketing, or related field.
  • 3–5 years of relevant experience in e-commerce (domestic and/or cross-border).
  • Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.
  • Understanding of cross-border commerce regulations, logistics, and payment systems.

Key Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in MS Excel, data analytics, and dashboarding tools.
  • Self-starter with the ability to multitask and manage time effectively.

Preferred:

  • Experience with global marketplaces (Amazon Global, Noon, etc.).
  • Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.).

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