Renewal Retention Officer

1 day ago


Mumbai, Maharashtra, India Star Health and Allied Insurance Co. Ltd Full time ₹ 15,000 - ₹ 25,000 per year

Company Description

Star Health & Allied Insurance Co. Ltd. is a leading health insurance company based in Chennai, India. They have been providing innovative health, personal accident, and travel insurance products since 2006.

VACANCY ALERT

Position: Renewal & Retention Officer

Department: Renewal & Retention

Company: Star Health and Allied Insurance

Job Description:

Make outbound calls to existing customers for renewal of health insurance policies,Retention for existing customer with upsell and cross selling

Educate and explain policy benefits, renewal process, and importance of continuous coverage

Ensure customer satisfaction by resolving renewal-related queries

Follow-up with customers who are due for renewal

Achieve monthly renewal targets assigned by the department

Maintain proper records of calls and customer interactions in the system

Job Highlights

Salary: ₹15,000 – ₹25,000 + Incentives

Day shift (No field sales)

Office-based role with professional work culture

Location: Andheri East, Mumbai

Eligibility:

Minimum HSC / Graduate preferred

Good communication skills in Hindi, English & regional languages

Prior experience in renewal/retention/customer calling will be an advantage

Freshers are welcome

Why Join Us?

Be a part of India's leading health insurance company and grow your career with stability + incentives.

Contact: DILIP MARU


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