Renewal Retention Officer

4 days ago


Mumbai, Maharashtra, India Star Health and Allied Insurance Co. Ltd Full time ₹ 15,000 - ₹ 25,000 per year

Company Description

Star Health & Allied Insurance Co. Ltd. is a leading health insurance company based in Chennai, India. They have been providing innovative health, personal accident, and travel insurance products since 2006.

VACANCY ALERT

Position: Renewal & Retention Officer

Department: Renewal & Retention

Company: Star Health and Allied Insurance

Job Description:

Make outbound calls to existing customers for renewal of health insurance policies,Retention for existing customer with upsell and cross selling

Educate and explain policy benefits, renewal process, and importance of continuous coverage

Ensure customer satisfaction by resolving renewal-related queries

Follow-up with customers who are due for renewal

Achieve monthly renewal targets assigned by the department

Maintain proper records of calls and customer interactions in the system

Job Highlights

Salary: ₹15,000 – ₹25,000 + Incentives

Day shift (No field sales)

Office-based role with professional work culture

Location: Andheri East, Mumbai

Eligibility:

Minimum HSC / Graduate preferred

Good communication skills in Hindi, English & regional languages

Prior experience in renewal/retention/customer calling will be an advantage

Freshers are welcome

Why Join Us?

Be a part of India's leading health insurance company and grow your career with stability + incentives.

Contact: DILIP MARU


  • Renewals Manager

    2 weeks ago


    Mumbai, Maharashtra, India Udemy Full time ₹ 1,80,000 - ₹ 7,20,000 per year

    Where we workUdemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.About your...


  • Mumbai, Maharashtra, India TeamViewer Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive...


  • Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Designation- Chief Manager Retention (Health Insurance)Only candidate with health insurance and team handling experience can be consideredRole Objective :Drive health retention practice with sales teams across locations (From BH till USM level) towards business target achievement in line with ILs short term and long term objectivesEngage with cross...


  • Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 84,000 - ₹ 6,00,000 per year

    Job Description:We have an urgent opening for the position of Customer Retention Specialist for a reputed Real Estate Company for the Navi Mumbai(CBD Belapur) location.Job Description:Communicating with customers and sales representatives.Analyzing customer behavior.Gathering information about customer complaints.Developing aggressive retention strategies...


  • Mumbai, Maharashtra, India PharmEasy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    TEAM: CUSTOMER RETENTION & ENGAGEMENTResponsible for planning and executing all consumer campaigns that focus on retention of customers along with engagementWill have to monitor retention across various cohorts and prepare reports to understand campaign effectivenessStrategize and Execute innovative growth campaigns focused on acquiring new customersShould...


  • Mumbai, Maharashtra, India 0af1209b-5670-471d-bb8b-f76f52d8e916 Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Chief Customer Success OfficerPortfolioPartnering with 780+ organizations , impacting 2.5 million+ employees and their familiesSupporting leading enterprises and SMBs across Technology, BFSI, Retail, and Manufacturing sectorsPan-India presence across North, West, and South regionsLeading a high-performing Customer Success team responsible for...

  • Associate Director

    2 weeks ago


    Mumbai, Maharashtra, India Anther Human Resource Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Job Responsibilities:- Ensure achievement of Renewal Collection targets for the organisation for Motor and Health Insurance  - Ensure Retention of customers and improve surrender retention - Ensure smooth functioning of operational activities of ECS and other related processes - Planning, strategizing and implementation of various action...


  • Mumbai, Maharashtra, India THE RRKS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    You will be responsible for building and maintaining relationships with all customers, resolving customer complaints quickly and efficiently. Your key responsibilities will include: - Maintaining and building relationships with customers through regular connect via call - Documenting, preparing reports, and updating interactions and feedback - Facilitating...

  • Insurance Executive

    2 weeks ago


    Navi Mumbai, Maharashtra, India Arpanna Motors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Insurance Executive Renewal & RolloverDepartment: Sales / After-Sales (Insurance) Location: Thane/AndheriJob Purpose:To manage the renewal and rollover of motor insurance policies by ensuring timely follow-up with customers, providing best insurance solutions, and maintaining strong relationships with customer retention and revenue targets.Key...


  • Mumbai, Maharashtra, India Shrenzo Careers Pvt Ltd Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Insurance Executive - SalesJob highlightsGraduation or above with 1-5 years of experience in sales or insurance; strong communication and leadership skillsRecruit, train, and motivate a team of Life Insurance Advisors; drive sales and maintain relationshipsAttractive incentives and rewards, fast-track career growth opportunitiesHandle Health / Motor...