Renewal Retention Officer
5 days ago
Company Description
Star Health & Allied Insurance Co. Ltd. is a leading health insurance company based in Chennai, India. They have been providing innovative health, personal accident, and travel insurance products since 2006.
VACANCY ALERT
Position: Renewal & Retention Officer
Department: Renewal & Retention
Company: Star Health and Allied Insurance
Job Description:
Make outbound calls to existing customers for renewal of health insurance policies,Retention for existing customer with upsell and cross selling
Educate and explain policy benefits, renewal process, and importance of continuous coverage
Ensure customer satisfaction by resolving renewal-related queries
Follow-up with customers who are due for renewal
Achieve monthly renewal targets assigned by the department
Maintain proper records of calls and customer interactions in the system
Job Highlights
Salary: ₹15,000 – ₹25,000 + Incentives
Day shift (No field sales)
Office-based role with professional work culture
Location: Andheri East, Mumbai
Eligibility:
Minimum HSC / Graduate preferred
Good communication skills in Hindi, English & regional languages
Prior experience in renewal/retention/customer calling will be an advantage
Freshers are welcome
Why Join Us?
Be a part of India's leading health insurance company and grow your career with stability + incentives.
Contact: DILIP MARU
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