Customer Support Operations Manager

About the Role:We are seeking a Risk Manager to oversee risk management frameworks, monitor controls, and ensure compliance with regulatory Responsibilities:- Implement and enhance risk management frameworks.- Identify, assess, and mitigate operational and compliance risks.- Prepare dashboards, reports, and risk profiles for committees.- Ensure compliance...

Job Description- The ideal candidate is a detail-oriented team player will handle all the resources and coordination from a technical standpoint. You must set and achieve objectives, ensure both top quality and control of the project, handle client and vendor interaction, and act as the subject expert. Assisting and overseeing multiple IT implementation...

About the Role:We are looking for Business Analysts to collaborate with stakeholders and ensure seamless execution of IT projects.The role includes requirement gathering, analysis, and Responsibilities:- Gather and analyze business/system requirements.- Prepare BRDs, solution documents, and process flowcharts.- Maintain version-controlled documentation.-...

About the Role : We are seeking a proactive Security Analyst to join our growing Information Security team. The role focuses on threat detection, incident management, risk assessment, and compliance to safeguard critical systems and data. You will collaborate with cross-functional teams, ensure adherence to regulatory standards, and support continuous...

ERP Customer Support Manager (Mumbai) Responsibilities: Manage ERP support operations and ensure SLA adherence. Coordinate between clients and internal support teams. Drive continuous improvements in ERP service delivery. Lead, mentor, and train ERP support staff. Requirements: 2+ years of experience in ERP customer support/management. Strong...

Ares is looking for an AVP to join the Mumbai Investment Operations team. The ideal candidate would have experience working in loan servicing. Serve as primary escalation contact and day to day manager for the loan operations team in Mumbai.

Responsibilities:Manage assigned projects by organizing and leading teams to ensure effective completion and quality outcomes.Supervise and handle a team of at least 20+ members, fostering collaboration and accountability.Identify opportunities for improvement in existing projects and implement process enhancements.Communicate effectively with clients to...

Job Summary:We are seeking a highly motivated and experienced Customs Operations Specialist with a valid H Card to support our branch in overseeing all aspects.Responsibilities:Lead customs compliance and clearance efforts by managing documentation, liaising with authorities, and ensuring adherence to trade regulations and internal controls.Oversee...

Position SummaryWe are seeking a detail-oriented and proactive IT Business Analyst / Project Coordinator to assist in overseeing multiple IT implementation projects. The role involves collaborating with stakeholders, gathering requirements, preparing project documentation, and ensuring smooth execution throughout the project life cycle. The ideal candidate...

Customer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...