Customer Experience Manager

Being a CEM, the roles and responsibilities are:To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customer issues and...

Customer Experience ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

Crewis Swiggy's newest venture — a smart, always-on personal concierge app that handles life's "ugh, I'll do it later" moments. From scoring that impossible dinner table to planning epic getaways or finding the perfect last-minute gift, Crew's got it covered. Think of it as your go-to problem solver, surprise planner, and everyday life-simplifier — all...

Areas of Accountability:To hand hold the customers from post-sales to Handover.All communication with customers as their SPOC.To support the collection team in reducing the over duesDeliverables:customer satisfaction scoresregularly sending project progress reports to customersresolving customer escalations in a time-bound manner and win-win proposition for...

Customer Experience Manager II   Location: Bangalore, IndiaShift:EST (5:30 P.M IST- 2:30 A.M IST)   Job DescriptionThe Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical knowledge. Works as the POC,...

Customer Experience Manager IILocation: Bangalore, IndiaShift:EST (5:30 P.M IST- 2:30 A.M IST)Job DescriptionThe Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical knowledge. Works as the POC, driver...

Job Title:Program Manager, Customer ExperienceAbout INDOFAST ENERGY:INDOFAST is a 50:50 joint venture between IOCL and SUN Mobility. This joint venture will oversee network deployment, operations and business development.At INDOFAST, we aim to make electric vehicles affordable and accessible to all. We believe electric vehicles are the future of mobility,...

Lead / Senior UI/UX DesignerAbout UsAt Customer Capital, we've built Staccs — captive commerce platforms that power loyalty-driven marketplaces for global banks, airlines, and brands. From travel and e-commerce to gift vouchers and financing, we help our clients turn their digital real estate into engagement engines.What You'll Do• Design end-to-end B2C...

Job Description: Head of Customer ExperienceIndustry: Gold & JewelleryExperience Required: Minimum 8+ years in Customer Experience/CRM/Service Excellence within the Gold/Jewellery or Luxury Retail IndustryLocation: BangalorePosition Summary The Head of Customer Experience will be responsible for designing, implementing, and driving a unified customer...

Hiring witha hyper-local rapid-delivery retail platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables.Key Responsibilities:Must have experience in managing a Chat process team.● Lead, mentor, and motivate a team of process executives to deliver seamless customer experiences.● Monitor performance metrics (AHT, CSAT,...