Customer Experience Manager

DescriptionCompanyTata Tele Business Services WebsiteLocationMumbai/BangaloreLevelSM/DGMWhat's it all about?We at Tata Tele Business Services are pivoting towards becoming a Digital Services Company. Towards achieving this vision, we want to build a world class customer experience as a strategic differentiator by reinventing and reimagining customer journey...

Manager - Operations & Customer ExperienceWe are looking for a high-energy, resourceful, and customer-obsessed Manager - Operations & CX to lead the day-to-day running of Crew's gifting concierge operations. This is a high-ownership role where you will manage people, processes, and performance to ensure we deliver the most delightful, timely, and...

Being a CEM, the roles and responsibilities are:To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customer issues and...

About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

Crewis Swiggy's newest venture — a smart, always-on personal concierge app that handles life's "ugh, I'll do it later" moments. From scoring that impossible dinner table to planning epic getaways or finding the perfect last-minute gift, Crew's got it covered. Think of it as your go-to problem solver, surprise planner, and everyday life-simplifier — all...

Job Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and company/industry knowledge.Is accountable for program management functions.General ProfileAccountable for team performance and...

Areas of Accountability:To hand hold the customers from post-sales to Handover.All communication with customers as their SPOC.To support the collection team in reducing the over duesDeliverables:customer satisfaction scoresregularly sending project progress reports to customersresolving customer escalations in a time-bound manner and win-win proposition for...

Company DescriptionEven is a healthcare company based in Bengaluru that offers comprehensive health coverage for individuals and businesses. Unlike traditional health plans, Even provides free doctor consultations, lab and radiology tests, unlimited access to specialists, preventive care for parents, optional insurance benefits, and free access to Even...

Role Overview:We are hiring aProgram Manager – Customer Experienceto lead high-impact programs focused on improving the end-to-end customer journey. This role requires a strong problem-solver who can map customer touchpoints, identify gaps across product lifecycles, and drive actionable solutions to completion. You'll work cross-functionally with product,...

We're looking for aProgram Manager – Customer Experienceto lead high-impact programs that elevate how customers engage with INDOFAST. You will map customer journeys, identify gaps, and drive initiatives that improve satisfaction, reduce friction, and create seamless experiences across every touchpoint.What You'll DoMap customer journeys to spot pain points...