Customer Experience Manager

Being a CEM, the roles and responsibilities are:To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customer issues and...

Customer Experience ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

What is BrightChamps?A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries...

Who We AreWe are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we doKnow Us MoreThe position...

Hiring witha hyper-local rapid-delivery retail platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables.Key Responsibilities:Must have experience in managing a Chat process team.● Lead, mentor, and motivate a team of process executives to deliver seamless customer experiences.● Monitor performance metrics (AHT, CSAT,...

Lead / Senior UI/UX DesignerAbout UsAt Customer Capital, we've built Staccs — captive commerce platforms that power loyalty-driven marketplaces for global banks, airlines, and brands. From travel and e-commerce to gift vouchers and financing, we help our clients turn their digital real estate into engagement engines.What You'll Do• Design end-to-end B2C...

Key ResponsibilitiesUser Communication & Customer SupportRespond to user queries regarding bookings, prasad, Sankalp, temple details, and execution via WhatsApp, calls, and chat.Ensure communication conveys warmth, empathy, trust, and spiritual sensitivity.Deliver fast and high-quality resolutions within defined SLAs.Puja Execution & CoordinationCoordinate...

Summary of JobWe are seeking a motivated and empathetic Customer Experience Associate to be the first point of contact for our customers. This role is critical in ensuring that every customer interaction reflects our values of excellence, responsiveness, and care. You will handle inquiries, resolve issues, and provide guidance to deliver a seamless and...

Summary of JobWe are seeking a motivated and empathetic Customer Experience Associate to be the first point of contact for our customers. This role is critical in ensuring that every customer interaction reflects our values of excellence, responsiveness, and care. You will handle inquiries, resolve issues, and provide guidance to deliver a seamless and...

DescriptionThe team member is responsible for designing, implementing, and managing the metrics, analytics, and feedback systems that track and assess the customer experience across various touchpoints within the bank. This role involves leading teams to analyze data, identify concerns and areas for improving, and collaborate with cross-functional teams to...