Customer Experience Manager

Manager - Operations & Customer ExperienceWe are looking for a high-energy, resourceful, and customer-obsessed Manager - Operations & CX to lead the day-to-day running of Crew's gifting concierge operations. This is a high-ownership role where you will manage people, processes, and performance to ensure we deliver the most delightful, timely, and...

Being a CEM, the roles and responsibilities are:To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customer issues and...

Job Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and company/industry knowledge.Is accountable for program management functions.General ProfileAccountable for team performance and...

Company DescriptionEven is a healthcare company based in Bengaluru that offers comprehensive health coverage for individuals and businesses. Unlike traditional health plans, Even provides free doctor consultations, lab and radiology tests, unlimited access to specialists, preventive care for parents, optional insurance benefits, and free access to Even...

Job Title: After-Sales Support AssociateLocation: Bangalore (Kudlu Gate)Department: Customer Experience After Sales (Night Shift)Key ResponsibilitiesProvide prompt, empathetic, and effective support to Oben customers.Handle 24/7 after-sales support cases including breakdowns, roadside assistance, service scheduling, warranty queries, and product-related...

SKF INDIA LIMITEDSTANDARDISED JOB DESCRIPTIONJOB TITLE : Customer Experience ExecutiveREPORTS TO : Manager Customer ServiceA) KEY PURPOSE OF THE JOBTo ensure customer centric approach by engagement with Customers (OEMs) and to be responsible for achieving customer satisfaction.Proactively meet customer expectations around "Order Management & Fulfillment",...

Summary of JobWe are seeking a motivated and empathetic Customer Experience Associate to be the first point of contact for our customers. This role is critical in ensuring that every customer interaction reflects our values of excellence, responsiveness, and care. You will handle inquiries, resolve issues, and provide guidance to deliver a seamless and...

Job SummaryAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their...

Summary of JobWe are seeking a motivated and empathetic Customer Experience Associate to be the first point of contact for our customers. This role is critical in ensuring that every customer interaction reflects our values of excellence, responsiveness, and care. You will handle inquiries, resolve issues, and provide guidance to deliver a seamless and...

Role: Customer Experience Associate (L2) PE Team (Voice Process)Location: Bangalore – Kudlu Gate (Work from Office)Working Days: 5 days/week | 2 days rotational offJob SummaryWe are seeking a Customer Experience Associate (L2) to handle voice-based customer interactions through CSAT calls, gather structured feedback, and conduct detailed analysis to...