Lead UIUX Designer
1 day ago
Lead / Senior UI/UX Designer
About Us
At Customer Capital, we've built Staccs — captive commerce platforms that power loyalty-driven marketplaces for global banks, airlines, and brands. From travel and e-commerce to gift vouchers and financing, we help our clients turn their digital real estate into engagement engines.
What You'll Do
• Design end-to-end B2C journeys across Travel, E-Commerce, and Loyalty Staccs — ensuring they are seamless, intuitive, and conversion-focused.
• Bring a research-driven mindset, probing into user needs and translating insights into design decisions.
• Create wireframes, prototypes, and high-fidelity UI for both web and mobile.
• Shape UX processes and tools to support a growing organization, enabling consistency and scale.
• Partner with product managers and engineers to define feasible, and customer-centric solutions.
• Mentor junior designers, setting the stage for a scalable design culture.
What We're Looking For
• 5–7 years of hands-on UI/UX design experience in B2C products (e-commerce, travel, or loyalty preferred).
• A portfolio showcasing journey design and user flows that improved conversion or engagement.
• Evidence of applying user research insights (first- or third-party) to design choices.
• Comfort with design systems and component-based UI.
• Proficiency in tools like Figma, Sketch, or Adobe XD.
• Excellent communication — challenge and explain design rationale to technical and business audiences.
• Startup mindset: hands-on, iterative, and comfortable with ambiguity.
Nice to Have
• Experience with white-label or multi-tenant platforms.
• Prior exposure to mentoring or managing designers.
• Familiarity with experimentation, data-driven UX optimization, user heatmap analysis.
Why Join Us
• Shape customer journeys at the intersection of commerce, loyalty, and engagement.
• Work with leading brands, creating experiences used by millions.
• High ownership and autonomy, with a path to leading a broader UX portfolio.
• A collaborative, curiosity-driven culture where design influences product direction.
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