ServiceNow Business Analyst

2 days ago


Pune, Maharashtra, India Capgemini Full time ₹ 5,00,000 - ₹ 15,00,000 per year

ServiceNow Business Analyst

Openings for ServiceNow Business Analyst at Capgemini

Experience : 5-12+ Year's

Notice Period : Immediate to 90 Days ,

Description:

We are seeking a skilled ServiceNow Business Analyst with over 5 years of experience to join our team. The ideal candidate will have a strong understanding of ServiceNow modules and workflows, and be capable of translating business requirements into functional specifications.

Key Responsibilities:

  • Gather and analyze business requirements related to ServiceNow implementations and enhancements.
  • Collaborate with stakeholders to define scope, objectives, and deliverables.
  • Document functional requirements, user stories, and process flows.
  • Work closely with developers and testers to ensure accurate implementation of requirements.
  • Conduct UAT and support deployment activities.
  • Provide post-implementation support and training as needed.

Required Skills:

  • Proven experience as a Business Analyst in ServiceNow projects.
  • Strong understanding of ITSM, ITOM, and other ServiceNow modules.
  • Excellent communication and stakeholder management skills.
  • Experience with Agile methodologies and tools like JIRA or ServiceNow Agile.
  • Preferred Qualifications:
  • ServiceNow BA certification (if available).
  • Experience in large-scale enterprise environments.

Interested can share resume.



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