ServiceNow Business Analyst
2 days ago
ServiceNow Business Analyst
Openings for ServiceNow Business Analyst at Capgemini
Experience : 5-12+ Year's
Notice Period : Immediate to 90 Days ,
Description:
We are seeking a skilled ServiceNow Business Analyst with over 5 years of experience to join our team. The ideal candidate will have a strong understanding of ServiceNow modules and workflows, and be capable of translating business requirements into functional specifications.
Key Responsibilities:
- Gather and analyze business requirements related to ServiceNow implementations and enhancements.
- Collaborate with stakeholders to define scope, objectives, and deliverables.
- Document functional requirements, user stories, and process flows.
- Work closely with developers and testers to ensure accurate implementation of requirements.
- Conduct UAT and support deployment activities.
- Provide post-implementation support and training as needed.
Required Skills:
- Proven experience as a Business Analyst in ServiceNow projects.
- Strong understanding of ITSM, ITOM, and other ServiceNow modules.
- Excellent communication and stakeholder management skills.
- Experience with Agile methodologies and tools like JIRA or ServiceNow Agile.
- Preferred Qualifications:
- ServiceNow BA certification (if available).
- Experience in large-scale enterprise environments.
Interested can share resume.
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