Head – Sales Operations

2 weeks ago

Swargate Pune Maharashtra, India Higher Study Full time ₹ 80,000 - ₹ 12,00,000 per year

Job Title: Sales Operations Head – BPO/EdTech

Location: Swargate, Pune

Experience: 5+ yrs | Team Handling: 50–100 members | Type: Full-time

Job Summary:

Looking for a seasoned Sales Operations Head with proven experience in BPO/EdTech. The role involves managing large sales teams, streamlining operations, driving revenue, and ensuring process excellence. Fresher are not eligible.

Key Responsibilities:

  • Lead & manage sales teams of 50–100 members
  • Implement sales strategies, KPIs & performance reviews
  • Drive CRM optimization, lead management & reporting
  • Collaborate with HR/Training/Marketing for smooth operations
  • Manage escalations & improve customer satisfaction
  • Provide insights & reports to leadership

Eligibility:

  • Graduate/MBA with 5+ yrs in Sales Ops (BPO/EdTech only)
  • Strong leadership & people management skills
  • Expertise in CRM, analytics & process improvement
  • Excellent communication & decision-making abilities

Perks: Competitive salary, incentives, leadership exposure & career growth.

Job Types: Full-time, Permanent

Pay: ₹800, ₹1,200,000.00 per year

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Experience:

  • BPO/Edtech: 2 years (Required)

Work Location: In person

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