Customer Support Executive

6 hours ago


Remote, India EnglishYaari Full time ₹ 96,000 - ₹ 1,44,000 per year

Company Description

EnglishYaari is a dynamic language learning platform that seamlessly integrates learning with enjoyment. Our platform creates a supportive atmosphere for learners to enhance their spoken English skills through engaging sessions with certified tutors.

Roles and responsibilities:

  • You will ensure that the students love the brand by answering their queries in a timely and accurate way, via phone, email, or chat identifying patterns among them, and optimizing processes.
  • You would use customer insights to improve customer satisfaction. You would collect student feedback and share it with our Product, Sales, and Marketing teams.

Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal skills for communicating effectively with customers and colleagues
  • Analytical and problem-solving skills for assessing customer needs and offering appropriate solutions
  • Customer satisfaction skills for ensuring positive customer interactions
  • Excellent written and verbal communication skills in English
  • Experience with customer service software, such as Zendesk, is a plus
  • Bachelor's degree in Communications, English, or related field is preferred

Website:

Contact us, at If you any query.

Job Types: Part-time, Fresher

Pay: ₹10, ₹12,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

Application Deadline: 23/03/2025



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