Customer Support Executive
17 hours ago
**Requirements and Skills**:
Strong working knowledge of the Microsoft Office Suite products
**(MS Word and Excel etc.)**
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with school ERP domain
- Experience in using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience while handling challenging situations
**Must have their Desktop or Laptop**
**Responsibilities**:
- Responding to customer queries in a timely and accurate way,
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions
(for example, by testing different scenarios or impersonating users)
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share it with our Product, Sales, and
Marketing teams.
- Assist in training Junior Customer Support Representatives.
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
Work Location: Remote
-
Customer Support Executive
1 week ago
Remote, India Am2pm Support Private Limited Full time ₹ 2,16,000 - ₹ 4,32,000 per yearCustomer Support Executive (Remote) .Shift: 6:00 a.m – 3:00 p.mSalary: Up to ₹18,000/monthWork Mode: Work From HomeLanguages Required:Assamese (Must)Hindi (Must)English (Must)Bengali (Preferred)Job Role: Handle customer calls/chatsResolve customer queries politely & professionally , Update records in CRM ,Maintain service quality & meet targets...
-
Customer Support Executive
6 days ago
Remote, India Tier5 Full time**Reports To**: The Customer Support Executive(CSE) will report to Team Leader / Group Leader. **Job Overview**: Customer Support Executives are the face of the organization. The better way they will provide support to our end user, the better retention of clients will be there. Which is why it’s a valuable position in the organization. Customers can face...
-
Customer Support Executive
16 hours ago
Remote, India Abhinav Institute of Technology and Management Full timeJob Title: Customer Support Executive (Voice Process) – Work From HomeLocation: Remote (Work From Home)Work Type: Full-TimeJob DescriptionWe are hiring Customer Support Executives who can manage inbound and outbound customer calls while delivering a smooth support experience. Candidates must be fluent in Gujarati and English (spoken & written) and...
-
Customer Support Executive
6 days ago
Remote, India Brevistay Hospitality Pvt Ltd Full time**Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...
-
Customer Support Executive
2 weeks ago
Remote, India Brevistay Hospitality Pvt Ltd Full time**Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...
-
Customer Support Executive
2 weeks ago
Remote, India V5 Global Services Pvt Ltd Full timeDesignation - Customer Support Executive Mode - Full Time (Work From Home) Qualification - 12th Pass Must have 1 year of experience in Customer Support. Must have Good Communication Skills in English. **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹17,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Support Executive
1 week ago
Remote, India Mantara Full time ₹ 1,80,000 - ₹ 2,64,000 per yearCustomer Support ExecutiveNight Shift | Chat + VoiceJob Description:We are looking for a proactive and customer-focused Customer Support Executive to manage pre- and post-purchase interactions, support walk-in studio sales, and ensure a smooth, satisfying experience across all customer touchpoints.Key Responsibilities:Build and maintain strong relationships...
-
Customer Support Executive
1 week ago
Remote, India Mantara Full time ₹ 60,000 - ₹ 1,80,000 per yearWe are looking for a proactive and customer-focused Customer Support Executive to manage pre- and post-purchase interactions, and ensure a smooth, satisfying experience across all customer touchpoints.Key Responsibilities:Build strong relationships with customers, partners, and internal teamsRespond promptly to inbound leads via email, phone, or chatAssist...
-
Customer Support Executive
6 days ago
Remote, India MANAH Wellness Full time**JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...
-
Customer Support
6 days ago
Remote, India Capital Street fx Full timeWe are seeking a highly motivated and customer-focused individual to join our Customer Support team. As a Customer Support Executive, you will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner. Key Responsibilities 2. Provide accurate and timely solutions to customer queries. 3. Resolve...