Salon Receptionist

LivArt Salon and Makeup Studio, a sister concern of the prestigious LivArt Beauty Academy, is a premium salon dedicated to providing an exceptional client experience. We are looking for a smart, friendly, and well-spoken Salon Receptionist to be the face of our salon and ensure our clients receive the best service from the moment they connect with us.

Job Summary:

As the Salon Receptionist, you will be the first point of contact for our clients and the heart of our front-desk operations. You will be responsible for creating a warm and professional atmosphere, managing appointments efficiently, handling billing, and ensuring a smooth and seamless service flow between clients and our technical staff across all communication channels.

Key Responsibilities:

Client & Customer Service:

• Greet all clients with a warm and welcoming attitude.
• Manage the reception area, ensuring it is impeccably clean, organized, and inviting.
• Handle all incoming calls and in-person inquiries with professionalism.
• Respond to customer inquiries and appointment requests via WhatsApp and social media platforms.
• Provide detailed information about our services, products, and current offers.

Appointment & Schedule Management:

• Manage the salon's appointment schedule with precision using our booking software.
• Coordinate with beauticians and stylists to ensure a smooth and timely service flow.
• Make confirmation calls and manage any rescheduling or cancellations effectively.

Billing & Administrative Tasks:

• Handle all billing and payment transactions accurately using our POS system.
• Manage the cash counter and perform daily cash handling and reconciliation.
• Maintain and update client records with confidentiality.
• Provide basic administrative support to the Salon Manager.

Requirements:

• Experience: Minimum 1 year of experience as a receptionist or in a customer service role is required. Experience in a salon, spa, or hospitality setting is highly preferred.
• Education: Minimum Qualification: Plus Two (Higher Secondary) or equivalent.

Skills:

• A pleasant personality with excellent communication and interpersonal skills.
• Must have language proficiency in Malayalam, English, and Hindi.
• Basic computer knowledge is essential (MS Office, familiarity with booking software is an advantage).
• Strong organizational and multitasking skills to manage a busy front desk.
• Trustworthy with experience in cash handling.
• Availability: Must be able to join at the earliest.

Why Join LivArt?

• Competitive Salary & Incentives: We offer an attractive salary and performance-based incentives.
• Hostel Accommodation: Accommodation can be provided for suitable out-of-station candidates.
• Professional Growth: Unique opportunities for continuous learning through our connection with the renowned LivArt Beauty Academy.
• Work Environment: A positive, stylish, and supportive team environment.

Job Type: Full-time

Pay: ₹14, ₹20,000.00 per month

Work Location: In person