Receptionist

4 days ago

Palayam Thiruvananthapuram Kerala, India Alpha Heal Full time ₹ 1,44,000 - ₹ 2,16,000 per year

We are looking for a warm, professional, and well-organized Receptionist to be the face of our Skin and Hair Clinic. You will be the first point of contact for our clients, ensuring they feel welcomed, informed, and supported throughout their visit. Your role includes managing appointments, handling inquiries, maintaining patient records, and providing administrative support to the clinical staff.

Key Responsibilities:

  • Greet and assist clients in a courteous, calm, and professional manner
  • Answer incoming calls, respond to emails, and provide accurate information about services and treatments
  • Schedule and confirm client appointments, follow up on reschedules or cancellations
  • Maintain a clean, welcoming, and professional reception area
  • Register new patients and update existing records accurately in the clinic management system
  • Coordinate with doctors, aestheticians, and therapists for smooth client flow
  • Manage daily billing, issue invoices, and handle cash/card transactions
  • Promote clinic services, packages, and skincare products when appropriate
  • Ensure patient confidentiality and adhere to data protection regulations
  • Provide administrative support such as filing, photocopying, and managing supplies

Requirements:

  • High school diploma or equivalent; additional training in administration or customer service is a plus
  • Previous experience as a receptionist or front desk staff in a clinic, salon, or wellness setting preferred
  • Proficiency in Microsoft Office and clinic software (experience with appointment booking systems is an advantage)
  • Strong communication and interpersonal skills
  • Friendly and professional demeanor with a polished appearance
  • Excellent organizational and time-management skills
  • Ability to multitask in a busy clinical environment
  • Basic knowledge of skincare and hair treatments is a plus (training will be provided)

Working Conditions:

  • Full-time position with weekend or evening shifts as needed
  • Work is performed in a clinical front desk setting
  • Interaction with patients, staff, and healthcare professionals on a daily basis

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Work Location: In person

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