Delivery Head/Director – Lifesciences Account

1 hour ago

Bengaluru, Karnataka, India Cognizant Technology Solutions Full time ₹ 20,00,000 - ₹ 60,00,000 per year
Delivery Head / Director – Lifesciences Account (CIS Service Line)

Location: Hyderabad

Experience: 20+ years

Employment Type: Full-time

Role Overview

We are seeking an experienced Delivery Head / Director to lead a large-scale Lifesciences engagement under the Cloud & Infrastructure Services (CIS) Service Line, reporting directly to the CIS SBU Head. This leadership role involves managing a global delivery team of 1200+ professionals across offshore and onsite locations, ensuring delivery excellence, client satisfaction, and strategic growth. The ideal candidate will have deep domain expertise in Lifesciences, Pharma, and Healthcare, and a proven ability to drive transformation programmes and strategic initiatives in collaboration with Cognizant and client leadership.

Key Responsibilities

Stakeholder Management

  • Build and maintain strong relationships with client leadership (CIOs, VPs, Executive Directors).
  • Act as the primary point of contact for delivery discussions and escalations.
  • Conduct governance meetings (QBRs, MBRs) with client stakeholders.
  • Collaborate with Client Partners to ensure strategic alignment and joint success.

Delivery Management

  • Own end-to-end delivery accountability for cost, schedule, quality, and contractual milestones.
  • Drive delivery transformation through technology innovation and process optimisation.
  • Ensure operational hygiene and governance across all programmes.
  • Monitor delivery commitments and performance metrics.

People Leadership

  • Manage a global team of 1200+ associates across multiple service lines.
  • Oversee resource forecasting, allocation, and fulfilment.
  • Lead talent development initiatives and maintain high team engagement.
  • Optimise resource pyramid and approve onboarding/offboarding.

Financial Management

  • Achieve P&L targets for the Lifesciences account.
  • Ensure account margin (GM & OM) through optimal utilisation and right-shoring.
  • Collaborate with CRMs and Sales teams for renewals and new business opportunities.
  • Maintain accurate financial forecasts and prevent revenue leakage.

Risk & Compliance

  • Identify engagement risks and present mitigation plans during governance reviews.
  • Ensure compliance with client and internal policies, including data security.

Operational Excellence

  • Maintain delivery metrics and governance standards.
  • Drive continuous improvement and best practices across engagements.
Required Skills & Experience
  • 20+ years of IT experience with direct P&L accountability for large healthcare engagements.
  • Deep domain expertise in Lifesciences, Pharma, and Healthcare.
  • Proven experience managing large multi-service line engagements in Agile and traditional models.
  • Strong executive communication and stakeholder management skills.
  • Demonstrated ability to lead strategic initiatives and drive delivery transformation.

  • Key Account Manager- Medical Devices

    2 weeks ago

    Bengaluru, Karnataka, India BL Lifesciences Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionBL Lifesciences is a leading medical device manufacturer and distributor recognized for its innovative solutions across the fields of Cardiovascular Surgery, Cardiac Anesthesia, Critical Care, Interventional Cardiology, Dialysis and Respiratory Care, and Wound Care. Headquartered in New Delhi, India, with 11 additional offices across the...

  • Director-Delivery

    4 hours ago

    Bengaluru, Karnataka, India Virtusa Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Director-DeliveryAccount Growth: Identify and pursue opportunities to upsell or cross-sell additional IT services and solutions. Own the revenue and margin for the accounts and help to meet the target given by BU Head.  Keep a close tracking on the numbers and work with BU finance team to get the number reflected in systemStrategic Planning: Work with...

  • Account Delivery Head

    7 days ago

    Bengaluru, Karnataka, India TRUGlobal Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Description – Account Delivery HeadPosition: Account Delivery HeadExperience: 15+ years in IT Services Delivery & Account ManagementRole OverviewThe Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT services...

  • Director-Delivery

    11 hours ago

    Bengaluru, Karnataka, India Virtusa Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Director-DeliveryAccount Growth: Identify and pursue opportunities to upsell or cross-sell additional IT services and solutions. Own the revenue and margin for the accounts and help to meet the target given by BU Head. Keep a close tracking on the numbers and work with BU finance team to get the number reflected in systemStrategic Planning: Work with clients...

  • Senior Director/Head of Silicon Delivery

    2 weeks ago

    Bengaluru, Karnataka, India ThunderSoft Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionThunderSoft provides advanced operating system technologies and solutions, specializing in mobile, IoT, automotive, and enterprise sectors. Founded in 2008, ThunderSoft leverages expertise in edge intelligence and various operating systems, including Android, Linux, and Windows, to deliver innovative and reliable products. The company...

  • Senior Sales Executive- Medical Devices

    1 week ago

    Bengaluru, Karnataka, India BL Lifesciences Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Company DescriptionBL Lifesciences is a prominent medical device manufacturer and distributor, part of the BL Group with an 80-year legacy in medical innovation. Headquartered in New Delhi, India, with 11 offices nationwide and an international presence in Singapore, the company delivers high-quality medical devices and equipment. Expertise spans areas such...

  • Delivery Director

    4 days ago

    Bengaluru, Karnataka, India Cyient Full time ₹ 10,000 - ₹ 50,000 per year

    We are looking for an ambitious and energetic Delivery Lead to manage an account portfolio of GCCs supporting engineering services domain. The incumbent shall be responsible to manage engineering services delivery to the committed service levels and customer satisfaction thereby helping grow the account share and profitable growth of portfolioDelivery...

  • Director - Decision Science

    1 week ago

    Bengaluru, Karnataka, India Axtria - Ingenious Insights Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position SummaryThis position is part of the analytics leadership team. Someone who can work on multiple project streams and clients and applies Analytics for better business decision making especially in the area of Lifesciences/ Pharmaceutical domain.Job ResponsibilitiesLeadership – Collaborative leadership in a matrix environment, managing accounts and...

  • Director - Decision Science

    2 weeks ago

    Bengaluru, Karnataka, India Axtria Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position Summary  This position is part of the analytics leadership team. Someone who can work on multiple project streams and clients and applies Analytics for better business decision making especially in the area of Lifesciences/ Pharmaceutical domain. Job Responsibilities - Leadership – Collaborative leadership in a matrix environment, managing...

  • Service Delivery Director

    2 weeks ago

    Bengaluru, Karnataka, India ERM Placement Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Service Delivery Director AD levelKey Responsibilities & Accountabilities:Oversee the delivery of large managed services program ensuring compliance to agreed SLAs, OLAs & XLAs with teams spread globallyEstablish and manage the governance framework, conduct service performance review meetings & delivery value to customer.Enable risk assessment and establish...