Senior Executive

2 days ago

Kottayam, Kerala, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

JOB DESCRIPTION Job Purpose

This position is open with Bajaj Finance Ltd.

Culture Anchor:
  • Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets
  • Execute with Rigor - Takes responsibility for meeting targets with focus and effort
  • Own It - Maintains honesty and fairness in all interactions in line with organizations policies
  • Act with Integrity
Duties and Responsibilities
  • To Ensure SLA Delivery for each process
  • To Ensure quality of files processed by the Operations team are within the specified guidelines
  • Achieve Service To Sales Numbers
  • To Ensure all cash management services at the branch are delivered
  • Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
  • Data Analysis & Sharing of best practices with team
  • Ensuring Implementation of Policies & processes
  • Coordination with various HO / Cross functional departments & providing feedback
  • Recruiting and manpower forecast & planning
  • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
  • Vendor management (CPV Agencies)
  • Ensuring Compliance & Integrity within the area/region
  • To Support all New Initiatives & functional Projects of the Function
Required Qualifications and Experience
  • Should have 2-4 years experience, and minimum 1 year managing branch operations
  • Should be a post graduate preferably
  • Should have collaborative work style to engage with peers & colleagues across the company
  • Should have excellent communication skills along with strong presentation and data analytics skills
  • Self-motivated and a self-starter
Locations - BASIC SECTION
  • Job Level: GB01
  • Job Title: Senior Executive - Operations And Service, Consumer Branch Operations, Zone 2 LBO
  • Job Location:
    • Country: India
    • State: KERALA
    • Region: South
    • City: Kottayam
    • Location Name: Kottayam
    • Tier: Tier 3

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