Executive Relationship Manager

Job description:

Designation: Executive Relationship Manager

Industry: Life Insurance

Channel :Bancassurance

Location :Kottayam, Pathanamthitta,Kollam,Trivandrum

Ctc :Up to 4 LPA

Key Responsibilities:

• Relationship Management:
• Build and maintain relationships with bank branch staff, branch managers, and other key stakeholders to enhance the insurance sales process.
• Ensure that the banking partner's staff are well-informed about the life insurance products and services offered, fostering a strong, cooperative relationship.
• Provide regular support, product training, and guidance to bank employees on insurance offerings.
• Sales Support:
• Support sales targets by driving the promotion of life insurance products through the bank's customer base.
• Ensure effective cross-selling of life insurance products, including term life, endowment policies, ULIPs (Unit-Linked Insurance Plans), etc., through various bancassurance channels.
• Identify opportunities to increase insurance penetration by conducting regular visits to bank branches, ensuring that sales goals are met.
• Training and Development:
• Conduct training sessions for bank staff to ensure they are equipped to recommend and sell life insurance products.
• Keep the staff updated on new products, changes in policies, and market trends.
• Customer Acquisition and Retention:
• Target new customers by coordinating with the bank's relationship managers and sales teams.
• Assist in customer retention by ensuring excellent post-sales service, addressing queries, and resolving complaints effectively.
• Track and manage customer leads through CRM tools to ensure timely follow-ups.
• Product Knowledge and Strategy:
• Have an in-depth understanding of the company's life insurance products to help address customer queries and recommend appropriate solutions.
• Work closely with the bank to execute promotional campaigns, meetings, and events to drive product visibility.
• Compliance and Reporting:
• Ensure adherence to all regulatory requirements and company policies during all stages of the sales process.
• Maintain detailed records of client interactions, sales activities, and lead management.
• Provide regular reports on performance, customer feedback, and market conditions to the senior management.
• Customer Relationship Management:
• Maintain a high standard of customer service, ensuring timely follow-ups and resolution of issues.
• Build a rapport with existing clients to encourage repeat business and referrals.
• Collaboration with Internal Teams:
• Work closely with the underwriting, claims, and operations teams to ensure smooth service delivery for bancassurance clients.
• Collaborate with the bank's managers and sales teams to understand customer needs and propose suitable solutions.

Skills and Qualifications:

• Educational Qualification:
• A Bachelor's degree in business, finance, marketing, or related fields is usually required. A Master's degree in business (MBA) or related fields is often preferred.
• Experience:
• 1–2 years of experience in sales, relationship management, or bancassurance roles, preferably in the life insurance or banking sectors or Freshers.
• Experience in financial services or insurance products would be an advantage.
• Key Skills:
• Strong communication and interpersonal skills to build relationships with banking staff and customers.
• Deep knowledge of life insurance products and industry trends.
• Excellent salesmanship and the ability to meet sales targets.
• Problem-solving skills to address client concerns and issues.

Job Type: Full-time

Pay: ₹25, ₹33,000.00 per month