Customer Service

11 hours ago


Mohali, Punjab, India TEAMWORK SOLUTIONS Full time ₹ 2,40,000 - ₹ 3,84,000 per year

Location - Mohali & Gurgaon

US Telecom Process. The ideal candidate should have prior experience in international voice processes and a strong ability to upsell telecom products and services while ensuring excellent customer satisfaction.

  • Handle inbound and outbound calls for Verizon's US Telecom customers.

  • Identify opportunities to upsell telecom products and services to meet business targets.

  • Excellent verbal communication skills in English.

  • Strong Upselling knowledge or Experience

  • Minimum 6 months of experience in an international voice process (preferably telecom or sales ) To 1 year of on paper experience

  • No domestic process experience will be considered.

  • Rotational shifts (Night and Graveyard shifts)

  • 5Days working- Rotational offs

Salary -

Freshers - 24k in hand

6m - 1 year - 27k in hand

1year + 32k in hand

Rounds -

-HR round

-Operations round

-AMCAT assessment - 65,B2

Please connect over call or WhatsApp or

Job Types: Full-time, Permanent, Fresher

Pay: ₹17, ₹21,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person


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