Inside Sales Specialist

2 days ago

Delhi, Delhi, India Techswarm Full time ₹ 3,60,000 - ₹ 5,40,000 per year

We are looking for a proactive and organized Inside Sales Executive to support our sales operations, manage customer interactions, and coordinate closely with the sales team. The role involves handling inquiries, follow-ups, documentation, and ensuring smooth communication between customers and internal teams.

  • Handle incoming inquiries from customers regarding PVC additives and related products.
  • Prepare and share quotations, proforma invoices, and supporting documents.
  • Coordinate sample dispatches with warehouse/supply chain teams.
  • Track sample approvals, customer feedback, and trial results.
  • Maintain customer databases, inquiry logs, and sales pipelines in CRM.
  • Follow up with customers for quotations, repeat orders, and payments.
  • Coordinate with Sales Managers and Branch teams for order closures.
  • Maintain inventory checks and information flow to ensure timely product availability.
  • Prepare daily/weekly/monthly MIS reports.
  • Support sales team with documentation, reports, and customer follow-ups.

Required Skills & Qualifications

  • Graduate (preferred: B.Com, BBA, B.Sc, or any relevant field).
  • 2–4 years of inside sales or sales coordination experience.
  • Experience in PVC / chemical / manufacturing industry is a strong advantage.
  • Strong communication skills (English & Hindi).
  • Good command of MS Excel (VLOOKUP, Pivot, reporting), email drafting, and documentation.
  • Ability to work with targets and deadlines.
  • Organized, detail-oriented, and proactive.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Have you sold any industrial product

Experience:

  • B2B: 3 years (Required)

Work Location: In person

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