 
						Chat Blended
1 day ago
Roles and Responsibility
- Manage and respond to customer inquiries via chat and voice.
- Provide excellent customer service and resolve issues efficiently.
- Collaborate with team members to achieve process goals.
- Develop and maintain knowledge of products and services.
- Identify and escalate complex issues to senior team members.
- Analyze and report on customer interactions and feedback.
Job Requirements
- Minimum 2 years of experience in a related field, preferably in HR or BPO.
- Strong communication and problem-solving skills are essential.
- Ability to work in a fast-paced environment and adapt to changes.
- Proficiency in using computer systems and software applications.
- Strong analytical and critical thinking skills are required.
- Ability to work collaboratively as part of a team.
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