Chat Blended
2 days ago
Roles and Responsibility
- Manage and respond to customer inquiries via chat and voice.
- Provide excellent customer service and resolve issues efficiently.
- Collaborate with team members to achieve process goals.
- Develop and maintain knowledge of products and services.
- Identify and escalate complex issues to senior team members.
- Analyze and report on customer interactions and feedback.
Job Requirements
- Minimum 2 years of experience in a related field, preferably in HR or BPO.
- Strong communication and problem-solving skills are essential.
- Ability to work in a fast-paced environment and adapt to changes.
- Proficiency in using computer systems and software applications.
- Strong analytical and critical thinking skills are required.
- Ability to work collaboratively as part of a team.
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International Travel Chat Process
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Non Voice Chat Support Executive
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Chat Blended
2 days ago
Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 8,00,000 per yearManage and coordinate recruitment processes to ensure timely completion. Develop and implement effective employee engagement strategies. Provide guidance and support to employees on HR-related matters. Required Candidate profileAbility to work in a fast-paced environment and prioritize tasks effectively. Proficient in MS Office and other HR software...