Chat Blended

1 week ago

Greater Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Manage and respond to customer inquiries via chat and voice.
  • Provide excellent customer service and resolve issues efficiently.
  • Collaborate with team members to achieve process goals.
  • Develop and maintain knowledge of products and services.
  • Identify and escalate complex issues to senior team members.
  • Analyze and report on customer interactions and feedback.

Job Requirements

  • Minimum 2 years of experience in a related field, preferably in HR or BPO.
  • Strong communication and problem-solving skills are essential.
  • Ability to work in a fast-paced environment and adapt to changes.
  • Proficiency in using computer systems and software applications.
  • Strong analytical and critical thinking skills are required.
  • Ability to work collaboratively as part of a team.

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