Customer Care Executive

1 week ago

Noida, Uttar Pradesh, India Basebiz The Consulting Company Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Role: Customer Service Executive

Process: US Telecom (Blended Process)

Location: Noida

Shift: US Shifts

Week Off: 02 Rotational

Work from Office

Job Description:

  • Answer customer queries on Chat and Call.
  • Be empathetic when required.
  • Listen attentively and provide first call resolution.
  • Provide excellent service.
  • Maintain high performance on all process metrics

Hiring for US Telecom Blended Process (70% chat & 30% voice)

  • Any graduate or undergrad. with a minimum of 06 months of international chat/email or blended process and with good communication and written skills can apply,
  • 05 days a week working
  • Rotational shifts and rotational offs.,
  • No cab facility is available
  • Salary - Rs.45000 ctc and Rs.38600 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33600 in-hand (for 06 months to 01 year of exp.)

Send CVs on for immediate response.

Job Types: Full-time, Permanent

Pay: Up to ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • First round is Virtual. You must come face-to-face for the second round.

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • 06 months International Voice/Chat/Blended: 1 year (Required)

Language:

  • Fluent English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

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