Customer Care Executive

3 days ago

Noida, Uttar Pradesh, India Hitchhiking Vespa Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Description – Customer Care Executive

Location: [Noida, India]

Employment Type: Full-time

Experience: 1–2 years

Salary Range: ₹18,000 – ₹25,000 per month

About STRUTT

STRUTT is a fast-growing 360° Travel Lifestyle brand, creating innovative travel products for the modern explorer. We retail across D2C, marketplaces, and offline partnerships, with customer delight at the core of our brand promise.

Role Overview

We are looking for a Customer Care Executive who will be the voice of STRUTT across all customer touchpoints. The role involves managing customer queries, emails, calls, WhatsApp messages, and social media interactions, ensuring a smooth and delightful experience for every customer.

Key Responsibilities

  • Handle customer queries via phone, email, WhatsApp, and social media messages.
  • Resolve issues related to orders, returns, exchanges, and product information.
  • Maintain accurate records of customer interactions in the system.
  • Coordinate with the operations & logistics team to ensure timely resolution of complaints.
  • Track and report customer satisfaction, escalations, and common feedback trends.
  • Assist in building customer loyalty and retention programs.

Requirements

  • Female candidates preferred.
  • Graduate with 1–2 years of experience in customer service (preferably in D2C, e-commerce, or retail).
  • Strong communication skills (English & Hindi, written and spoken).
  • Ability to multitask and handle queries across multiple platforms.
  • Proficiency with email, MS Office/Google Workspace, and CRM tools (Freshdesk/Zoho Desk preferred).
  • A positive, empathetic, and problem-solving attitude.

What We Offer

  • Salary package: ₹18,000 – ₹25,000 per month.
  • Opportunity to grow with a young, ambitious lifestyle brand.
  • Direct exposure to D2C + retail operations.
  • A collaborative, entrepreneurial work culture with ownership of role.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

Speak with the employer

  • Customer Care Executive

    6 days ago

    Noida, Uttar Pradesh, India Conversion Matrix 360 Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Conversion Matrix 360, we specialize in performance-based lead generation, PPC marketing, and high-quality live transfers that drive real results. We connect businesses with qualified, TCPA-compliant leads across multiple verticals through strategic campaigns and data-driven advertising. We offer services including Pay-Per-Call...

  • Customer Care Executive

    1 day ago

    Noida, Uttar Pradesh, India Adroit Synergies Full time ₹ 91,800 - ₹ 1,02,000 per year

    we are hiring for customer care executive Qualification - 12th pass out Location - Noida sec 63 (work from office)Freshers & experience both can applySalary - 15k to 17k (Rotational shift )For more information contact - HR Dipika

  • Customer Care Executive

    24 hours ago

    Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Hii job seekersGreetings of the dayWe are looking for dynamic and enthusiastic individuals to join our team as Customer Care Executives for an upselling process. The ideal candidate will have strong communication skills and a sales-driven approach to engage with customers and promote our products/services effectively.Job Title: Customer Care Executive...

  • Customer Care Executive

    1 day ago

    Noida, Uttar Pradesh, India Cyfuture Full time ₹ 1,90,400 per year

    HR Avanish: Mega Hiring Drive at Cyfuture500+ Vacancies | Immediate JoiningPosition: Customer Care Executive (Hindi Call Center)Qualification: Graduation(Any Stream)Language: HindiLocation:Plot No ,Block A, Phase-2,Noida Special Economy Zone,Noida, Uttar Pradesh Nearest Metro: NSEZ)Location Map-URL-Salary: 15,800CTCNote: Please mention HR Avanish on your...

  • Customer Care Executive

    22 hours ago

    Noida, Uttar Pradesh, India Smartech Connections Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: International Telesales Executive\Customer Care ExecutiveLocation: NoidaShift Timing: 6:30 AM – 3:30 PM (IST)Salary: No bar for the right candidateBenefits: Cab/Travel Allowance ProvidedJob Overview:We are seeking highly motivated and results-driven individuals to join our team as International Telesales Executives. This role involves making...

  • Customer Care Executive

    1 week ago

    Noida, Uttar Pradesh, India Air Rescuers Worldiwde Pvt Ltd Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    We are looking for a dynamic and customer-oriented Female Customer Care Executive to join our team. The role involves handling inbound and outbound calls, resolving customer queries, providing accurate information about products/services, and ensuring customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls professionally.Resolve...

  • Customer Care Associate

    1 day ago

    Noida, Uttar Pradesh, India Adroit Synergies Full time ₹ 15,000 - ₹ 17,000 per year

    we are hiring for customer care executive Qualification - 12th pass out Location - Noida sec 63 (work from office)Salary - 15k to 17k (Rotational shift )For more information contact - HR Vanshika

  • Customer Care Executive

    1 day ago

    Greater Noida, Uttar Pradesh, India Metaspace Technologies Pvt. Ltd. Full time ₹ 2,40,000 per year

    Job Title: Customer Care Executive – E-commerce IndustryExperience Required: 1–3 Years (E-commerce experience preferred)Location: Noida Sec 8Employment Type: Full-timeKey Responsibilities:Handle inbound and outbound calls, emails, and chats for customer support.Resolve customer queries related to orders, returns, refunds, claims, and delivery...

  • Customer Care Executive

    1 week ago

    Greater Noida, Uttar Pradesh, India Furneaser Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Contact Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We priorities customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to join our team as...

  • Customer Care Professional

    1 day ago

    Noida, Uttar Pradesh, India Impetus Career Consultants Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    During a Typical Day, You'llCollaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests...