Customer Care Executive
1 hour ago
Company Description
iEnergizer is a leading BPO provider of customer management solutions, dedicated to delivering performance while actively supporting and advocating for our client's brand. We help our partners acquire, support, retain, and grow their markets by offering complete life-cycle customer support services. Our client-centric solutions cover sales, customer care, technical support, and back-office services for a diverse partner base, including numerous Fortune 500 companies across various industry verticals such as healthcare, banking, and gaming. iEnergizer is committed to providing high-quality service, innovative solutions, and an exemplary customer experience while lowering operating costs.
Role Description
This is a full-time, on-site role for a Customer Care Executive located in Noida. The Customer Care Executive will be responsible for providing exceptional customer support through various channels, ensuring customer satisfaction, and resolving customer inquiries and issues efficiently. Daily tasks include managing customer communications, assisting with sales inquiries, maintaining detailed customer records, and collaborating with other departments to enhance service quality.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Excellent Communication skills
- Freshers, 12TH PASS
- Ability to work effectively in a team-oriented environment
- Strong problem-solving skills
- Flexibility to work in shifts
- Travel process
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