Customer Support Representative Blended
15 hours ago
Hiring for International Blended Process (Chat & Voice) | iEnergizer Noida Sec-60
Process: International Blended Process
Location: iEnergizer, Noida Sector 60
Shift: Rotational Shifts
Work Mode: Work From Office
Incentives: Unlimited incentives above salary
Job Role: Customer Support Executive (Blended Chat & Voice)
Job Description:
We are hiring motivated and customer-focused individuals for the International Blended Process, which involves both chat and voice support. The process is majorly chat-based with occasional voice interactions.
Key Responsibilities:
- Handle customer queries through chat and voice (70-80% chats & 20-30% voice).
- Provide accurate information and resolution to customer issues.
- Maintain high levels of customer satisfaction and communication quality.
- Ensure adherence to company policies and performance standards.
Eligibility Criteria:
- Minimum 6 months of BPO experience is mandatory.
- Undergraduates & Graduates can apply.
- Excellent communication skills in English.
- Comfortable working in rotational shifts
Salary Details:
- Up to 45K CTC
PF deduction: Optional
Cabs are not Provided
Why Join Us?
- International exposure
- Blended process with higher chat ratio
- Lucrative incentives
- Growth opportunities within the organization
-
Customer Support Representative
2 days ago
Noida, Uttar Pradesh, India Urban Company Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionFounded in November 2014, Urban Company is Asia's largest technology marketplace for home services. The company offers a variety of services, including beauty & spa at home, cleaning, plumbing, carpentry, appliance repair, and painting through its mobile app and website. Operating in over 50 cities across India, the UAE, Singapore, and the...
-
Customer Support Executive-Blended
1 week ago
Noida, Uttar Pradesh, India Provana Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout the Role:We are looking for a Process Analyst to join our Legal Process Outsourcing (LPO) team supporting a U.S.-based Personal Injury law firm. The role involves calling medical providers and other entities for medical records retrieval, reviewing and organizing case-related documents, and updating client systems accurately. The position requires...
-
Customer Support Representative
1 week ago
Noida, Uttar Pradesh, India Jobs for Humanity Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCompany Description Job Description Job Summary:We are seeking enthusiastic, customer-focused individuals to join our customer support team. As a Customer Support Representative at Adroit Synergies Pvt. Ltd., you will be responsible for providing high-quality service to our customers through both inbound and outbound communication channels. You will handle...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Sotbella Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Customer Service RepresentativeLocation:NoidaDepartment:Customer Experience / Customer ServiceReports To:Customer Support Manager / Operations HeadEmployment Type:Full-TimeAbout Sotbella-Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and self-expression....
-
Voice Blended
3 days ago
Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per yearWe are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.Interested fresher/experienced...
-
Customer Service Blended US Telecom
2 weeks ago
Noida, Uttar Pradesh, India Basebiz The Consulting Company Full time ₹ 4,80,000 - ₹ 5,40,000 per yearRole: Customer ServiceProcess: US Telecom Blended ProcessLocation: NoidaShift: US ShiftsWeek Off: 02 RotationalWork from OfficeJob Description:Answer customer queries on Chat and Call.Be empathetic when required.Listen attentively and provide first call resolution.Provide excellent service.Maintain high performance on all process metricsHiring for US Telecom...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India iQor Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptioniQor CXBPO is a trusted partner in providing intelligent end-to-end customer experience solutions for global brands. With a workforce of 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions. iQor offers agile, scalable solutions that ensure...
-
Customer Support
20 hours ago
Noida, Uttar Pradesh, India Aspiring Mantra Full time ₹ 2,00,000 - ₹ 4,00,000 per yearResolve international customer queries over chat Identify and assess customer needs to achieve satisfaction Build sustainable relationships and trust with customer account through open & interactive communication Required Candidate profileGraduate with Minimum 18months of international dual chat &Prove customer support experience as a client service...
-
Customer Support Representative
6 days ago
Noida, Uttar Pradesh, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider dedicated to delivering performance and actively supporting and advocating our client's brand. We assist our clients in acquiring, supporting, retaining, and growing their markets by offering comprehensive life-cycle customer support services. Our client base includes...
-
US Blended Process
1 week ago
Noida, Uttar Pradesh, India Basebiz The Consulting Company Full time ₹ 3,60,000 - ₹ 5,40,000 per yearRole: Customer Service ExecutiveProcess: US Telecom (Blended Process)Location: NoidaShift: US ShiftsWeek Off: 02 RotationalWork from OfficeJob Responsiblities:Answer customer queries on Chat and Call.Be empathetic when required.Listen attentively and provide first call resolution.Provide excellent service.Maintain high performance on all process...