Customer Support Representative

5 days ago

Noida, Uttar Pradesh, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

iEnergizer is a leading Business Process Outsourcing (BPO) provider dedicated to delivering performance and actively supporting and advocating our client's brand. We assist our clients in acquiring, supporting, retaining, and growing their markets by offering comprehensive life-cycle customer support services. Our client base includes numerous Fortune 500 companies from various industry verticals such as healthcare, banking, financial services, insurance, gaming, publishing, and legal. iEnergizer is not just an outsourcing provider, but a trusted partner that extends our clients' operations. We offer high-quality service while lowering operating costs, providing an innovative atmosphere focused on an exemplary customer experience and continuous business improvements.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Noida. The Customer Support Executive will be responsible for managing customer interactions, ensuring customer satisfaction, providing online support, and delivering exceptional customer service. The role will also involve handling technical support queries and actively assisting customers with various issues and concerns.

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Problem-solving and multitasking abilities
  • Previous experience in a similar role is a plus
  • Bachelor's degree or equivalent qualification

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