Voice Blended

Roles and Responsibility Handle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Work effectively in a team to achieve common goals.Utilize problem-solving skills to address complex issues.Maintain accurate records of customer interactions.Continuously improve knowledge and skills to stay...

Hiring for International Blended Process (Chat & Voice) | iEnergizer Noida Sec-60Process: International Blended ProcessLocation: iEnergizer, Noida Sector 60Shift: Rotational ShiftsWork Mode: Work From OfficeIncentives: Unlimited incentives above salaryJob Role: Customer Support Executive (Blended Chat & Voice)Job Description:We are hiring motivated and...

Hiring for International Process: Executive and Sr ExecutiveUS Telecom Blended Process (70% chat & 30% voice)Role & ResponsibilitiesRespond promptly to customers' inquiries through live chat or calls.Manage multiple chat conversations simultaneously.Meet all process KPIs.Preferred Candidate ProfileMinimum 6 months of experience in international chat/email or...

Roles and ResponsibilityHandle customer inquiries via chat and voice support professionally.Provide timely and accurate solutions to customer complaints and concerns.Collaborate with team members to achieve sales targets and improve customer satisfaction.Maintain high product knowledge to effectively communicate with customers.Work in rotational shifts,...

Hiring fir voice / chat / blended processHandle inbound calls professionally and promptly. Communicate clearly with customers to understand their queries, complaints, or service requests. Plz call / /

Key Responsibilities:• Handle customer inquiries and issues through chat (70%) and voice (30%) channels.• Proactively manage multiple chat interactions while ensuring quality resolutions.• Maintain a strong Average Handling Time (AHT) and high customer satisfaction levels.• Manage customer concerns under pressure with professionalism and empathy.•...

International chat/voice processCandidate must have excellent communication skillsMinimum 1 year of international experience 5 days working/ 2 days rotational week offMax age 4224*7 rotational shift (Majorly night shift)Both side cab facility

About the Role:We are looking for a Process Analyst to join our Legal Process Outsourcing (LPO) team supporting a U.S.-based Personal Injury law firm. The role involves calling medical providers and other entities for medical records retrieval, reviewing and organizing case-related documents, and updating client systems accurately. The position requires...

Roles and ResponsibilityManage and respond to customer inquiries via chat and voice.Provide excellent customer service and resolve issues efficiently.Collaborate with team members to achieve process goals.Develop and maintain knowledge of products and services.Identify and escalate complex issues to senior team members.Analyze and report on customer...

Role: Customer Service ExecutiveProcess: US Telecom (Blended Process)Location: NoidaShift: US ShiftsWeek Off: 02 RotationalWork from OfficeJob Description:Answer customer queries on Chat and Call.Be empathetic when required.Listen attentively and provide first call resolution.Provide excellent service.Maintain high performance on all process metricsHiring...