Chat and Backend Process professional

Roles and Responsibility Manage and coordinate chat and voice backend processes efficiently.Provide excellent customer service through various communication channels.Handle customer inquiries and resolve issues professionally.Collaborate with team members to achieve process goals.Maintain accurate records of customer interactions and transactions.Identify...

Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems. Process transactions involving large sums of money and ensure accuracy.Min 6months in Chat reqd

Handle customer inquiries via phone, email, or chat professionally.Provide timely and accurate solutions to customer complaints and concerns.Collaborate with internal teams to resolve complex issues. Required Candidate profileMinimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and...

We are looking for an experienced Chat support associate(compulsory atleast 6 months experience in Chat process) with good english communiction for Noida Sector 142 Location.Shift time- 24/7(Rotational)Working Days- 5 DaysCab facility available for odd hoursExperience required- Min 6 months in Customer Support (Non-Voice or blended)Gursimran

Position: Customer Support Executive Chat (International Process)Salary: Up to 28,000 in-hand + Incentives + Appraisals + Cab FacilityEligibility Criteria:Graduate and Undergraduate Both applyMinimum 1 year of International customer supportStrong English communication skillsLOCATION - NOIDA ( BOTH SIDE CABS )COMPANY NAME - TECH MAHINDRAKey...

Hiring Alert – Tech Mahindra(UK-Based Process) Location: Embassy Noida Process: Chat Process (Non-Voice) Contract: 4 MonthsAbout the RoleWe're looking for talented individuals with excellent communication skills to join our B2 profile for a leading UK-based brand – If you have a flair for written communication, problem-solving, and delivering...

Job Summary:We are looking for a Customer Support Executive – Chat Process to assist customers through chat, email, and calls. The role involves addressing queries, resolving issues, and providing guidance related to healthcare services, insurance policies, and emergency support.Key Responsibilities:Handle customer queries via chat, email, and calls in a...

Roles and ResponsibilityHandle customer inquiries via chat and voice support professionally.Provide timely and accurate solutions to customer complaints and concerns.Collaborate with team members to achieve sales targets and improve customer satisfaction.Maintain high product knowledge to effectively communicate with customers.Work in rotational shifts,...

Roles and ResponsibilityHandle customer inquiries and resolve issues via chat, email, or other non-voice channels.Provide timely and accurate responses to customer queries and concerns.Collaborate with internal teams to resolve complex customer issues.Develop and maintain a strong understanding of company products and services.Identify opportunities to...

It's blended process (80% Chat & 20% Voice) , where you are to resolve customer queries over the call/chat.It's domestic Voice Process.Graduate & Undergraduate, both can apply.Must have good communication skills. Required Candidate profile24*7 rotational Shift , Rotational week offs5.5 days workingCab facility available in odd hours onlySalary : 19000 CTC...