is Hiring For International Chat Process

2 days ago

Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 4,33,000 per year

Tech Mahindra is hiring for International Chat Process

Job Responsibilities:

  • Provide real-time support to international customers via live chat.
  • Address customer queries, complaints, and feedback with professionalism.
  • Ensure timely and accurate responses to customer inquiries.
  • Collaborate with internal departments to resolve customer issues.
  • Meet performance metrics such as response time, resolution rate, and customer satisfaction.

Key Skills Required:

  • Excellent written communication skills in English.
  • Strong customer service orientation.
  • Ability to multitask and handle multiple chat conversations simultaneously.
  • Familiarity with CRM tools and chat platforms.
  • Problem-solving and analytical thinking.

Eligibility Criteria:

  • Must have Experience in BPO Based Company.
  • Undergraduate can apply
  • Minimum 1 Year of experienced candidates can Apply.
  • Comfortable with night shifts and rotational week-offs.
  • Good typing speed and accuracy.

Perks & Benefits:

  • 5 Days working & 2 rotational week off
  • Both Side Cabs
  • Lucrative Incentives
  • Loyalty Bonus Salary: Max up to 4.33 LPA
  • Job Type: Permanent
  • Location: NSEZ Sector 81 ( Work From Office )

For more queries:

Contact:

Mail To:

Regards,

Anuradha Gupta( HR Team )

Reference code

Anuradha Gupta

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