Operation Executive

4 days ago

Delhi, Delhi, India Enlight Now Healthcare Pvt Ltd Full time ₹ 4,00,000 - ₹ 5,40,000 per year
Job Title: Operations Executive

Location: Remote

Company: Elevate Now: Lose Weight | Best Weight Loss Program Online

About the Role

We are searching for a driven Operations Executive to support and manage daily operations, liaise with stakeholders, and drive process excellence. The ideal candidate should be organized, proactive, and ready to join immediately in a remote capacity.

Key Responsibility Areas (KRAs):
1. Operational Management
  • Manage and oversee daily operations across assigned projects.
  • Ensure that all tasks and deliverables are executed accurately and on schedule.
2. Stakeholder Coordination
  • Serve as the single point of contact between internal teams, external partners, and customers.
  • Facilitate clear communication and seamless workflows across all stakeholders.
3. Escalation Handling
  • Proactively identify operational issues or bottlenecks.
  • Escalate when necessary, track and resolve issues to uphold service quality and customer satisfaction.
4. Team Management
  • Support and monitor team members/vendors involved in operations.
  • Guide, motivate, and ensure accountability to meet or exceed targets.
5. Process Tracking Reporting
  • Maintain accurate records, logs, dashboards, and trackers of operational metrics.
  • Prepare and share daily and weekly reports using Google Sheets / Excel.
6. Process Improvement
  • Spot gaps or inefficiencies in current processes.
  • Recommend, design, and help implement improvements to boost efficiency and deliver a better experience for customers.
Requirements
  • Bachelor's degree in Business, Operations, or a related field.
  • 1–3 years experience in operations, coordination, or project execution roles.
  • Strong proficiency in Google Sheets / Excel for tracking and reporting.
  • Excellent verbal and written communication skills; ability to engage with multiple stakeholders.
  • Skilled in troubleshooting and escalation resolution with a solution-oriented mindset.
  • Self-driven, organized, and able to perform well in a remote, fast-paced environment.
  • Immediate joiner preferred.
Compensation Benefits
  • Salary: ₹4.0 – 4.5 LPA
  • Remote-first, flexible working culture
  • Opportunity to work on impactful projects in health wellness
  • Exposure to cross-functional initiatives and growth paths into operations leadership

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