Global Partner Technical Manager
2 days ago
Splunk is growing its Global partner technical team and is seeking a Global Partner Technical Manager (Partner SE) who will work to develop and improve the productivity, efficiency and scalability of our Global Solution Integrators (GSIs) partner ecosystem which spans all business sectors and sizes. At Splunk, the Global Partner Technical Manager (Partner SE) is a member of a global-level group of experts, builders, and leaders. We drive customer success and innovation in Splunk's and our partner's products and customers worldwide. The Partner Technical Manager will leverage their deep technical experiences to equip Splunk's partners and field technical teams with the best capabilities to drive new use cases and solution delivery for the Splunk Platform. A Partner Technical Manager will be creating and leading strategic initiatives that continue to position Splunk as the Unified Security and Observability Platform. A Partner Technical Manager must have deep technical capability across Security, Observability, Cloud Technologies, Microservices Architectures, Multi-cloud, Hybrid, Cloud Migrations, Cloud Workloads, Cloud Native Technologies, Infrastructure as Code, Kubernetes, OpenTelemetry, App Development, Mobile, and Edge Computing. Our team engages with partners and their customers to deliver cutting edge integrations and capabilities, with an eye towards influencing both company direction and the industry at large. This role requires a creative, technical doer empowered to make a difference and have fun doing it
Responsibilities
As an integral member of the Global Partner Technical Sales team, you will own the ideation and development of technical assets to help our partners create and deliver new solutions and help "enable by doing" our own field technical sales teams in selling and creating interest and leads in our customer base all around new and emerging technologies.
- Work with our partners and our own global partner, product, marketing, technical sales, and customer success organizations to ideate and develop new initiatives for growth;
- Strategize with account teams on how to best position Splunk's Technology portfolio to achieve both partner and customer success;
- Ability to engage effectively with our partners, defining an appropriate technical engagement strategy aligned to the partner's desired Splunk based GTM objectives
- Ability to define the technical strategy/plan & implement appropriate enablement plans that support practice acceleration based on agreed technical engagement strategy.
- Prior experience with building & maturing a technical practice that establishes a Center of Excellence (CoE) geared towards accelerating service offerings creation to drive GTM, revenue & pipeline.
- Provide expert industry knowledge at partner and customer executive meetings;
- Create external facing presentations to convey the value of Splunk's Technology and our Partner solutions built around them;
- Host an internal webinar to up-level our partners and our own account teams in relevant Security and/or Observability technologies;
- Present in coordination with our partners at an external industry conferences;
- Contribute to blog posts to our external blog site and those of our partners detailing a recent engagement or development;
- Architect and contribute to demo creation on relevant technologies;
- Provide strategic guidance to our product teams and be willing to not only alert on issues, but to proactively help solve them.
- Develop and lead deep-dive, hands-on workshops and whiteboard sessions with partners and their customers that prove the value of Splunk's Technology to their organization and help earn partner/customer technical trust.
- Ability to impactfully demonstrate the value proposition of Splunk's products and services with platform core capabilities, Observability solutions, and/or Security solutions.
Qualifications
- Minimum of 5+ years of work experience in Cloud, ITOps/Observability, Security, Big Data, Edge, IoT, IIoT, or closely related fields;
- Deep understanding of current technologies and overall technology trends;
- Demonstrated subject matter expertise in three or more of the following areas Security, Splunk SIEM/SOAR, Cisco XDR, Thalos, ThousandEyes, Observability, Splunk O11y cloud, AppDynamics, IoT, IIoT, environmental and industry data and protocols (OPC-UA, Modbus, etc), Edge Computing, Cloud Technologies, Microservices Architectures, Cloud Native Technologies, Infrastructure as Code, Kubernetes, OpenTelemetry, App Development, and Mobile;
- Proficient in either Security, IT, SecOps, DevOps, ITOps, AIOps, Observability, NOC, SOC, solution with real world experience.
- Previous experience as a practitioner in a specific discipline in either a research, consulting or operations role is required;
- Demonstrable experience delivering technology evangelism and enablement, comfortable delivering sales & technical enablement workshops,or webinars;
- Strong written and verbal communication skills, including presentation skills with a portfolio of works to demonstrate acumen;
- Self-motivated problem solver in highly complex environments;
- Bachelor's degree in computer science, a related discipline or equivalent work experience;
- Ability to travel up to 40%.
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
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