Technical Support Executive

1. Serve as the primary point of contact for clients seeking technical assistance viaphone, email, or chat.2. Perform remote troubleshooting, diagnose, and resolve technical issues.3. Provide accurate information on IT products or services.4. Record events, problems, and resolutions in logs.5. Follow up with clients to ensure issues are resolved.6. Escalate...

The Seller Support (Techno Functional) Associate will serve as the primary partner support contact for e-commercesellers and their solution providers, focusing on API integration and troubleshooting. This role requires a blend oftechnical proficiency and client-facing skills to ensure seamless integration and exceptional support.Key Responsibilities:...

Key Responsibilities:1. Technical Troubleshooting:Diagnose and resolve software application issues via phone, email, or chat.Utilise problem-solving skills to identify root causes.2. Client Support:Provide timely and professional support to clients.Ensure client satisfaction through effective issue resolution.3. Documentation and Reporting:Document all...

Job Description:We are looking for a Hardware Engineer with good communication skills and hands-on experience in system installation, troubleshooting, and maintenance.Responsibilities:· Provide technical support to customers for Software and Network related issues.· Install, configure, and troubleshoot desktops, laptops, and related devices.· Handle basic...

Roles & Responsibility:I. Handling Technical Support Calls & TicketsII. Resolving issues - Remote Access, Phone Support, etc.III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OSIV. Monitoring Servers (IceWarp, MySQL, etc)V. Performing MigrationVI. Handling Presales queries (L1/L2)VII. Handling important/urgent calls...

Required Skills & Experience1–3 years of hands-on experience in IT support or desktop support roles, preferably in a user-facing capacity.Strong troubleshooting capabilities within Windows-based environments, including both hardware and software issues.Comprehensive working knowledge of the Microsoft 365 suite, including but not limited to:Outlook and...

Summary Of the Role:We are seeking a highly motivated and experienced Account Executive to manage and grow new & existing e-commerce and retail client accounts in the U.S. market. This role isperfect for someone who thrives at the intersection of operations, retail, and client successand wants to play a pivotal role in helping our clients grow & scale.As an...

Job Title: Customer Support ExecutiveLocation - Mumbai ( Andheri )Job Summary:We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution.Key Responsibilities:Handle inbound & outbound calls, emails, and chats.Resolve customer issues efficiently and...

Job Title: Customer Support Executive (E-commerce – Jewellery Industry)Experience Required: 2+ Years (Mail & Chat Support)Location: Andheri east Seepz, MumbaiJob Description:We are seeking a dedicated and customer-focused Customer Support Executive with prior experience in e-commerce, preferably in the jewellery industry. The role involves handling...

Job Overview:We are looking for a Junior Recruiter to join our dynamic team. The primary responsibility of this role is to identify, screen, and connect with the best-fit candidates for both technical and non-technical roles. The ideal candidate will be well-versed with job portals like Naukri, LinkedIn, and Indeed and will have the ability to work...