Technical Support Specialist

The Seller Support (Techno Functional) Associate will serve as the primary partner support contact for e-commercesellers and their solution providers, focusing on API integration and troubleshooting. This role requires a blend oftechnical proficiency and client-facing skills to ensure seamless integration and exceptional support.Key Responsibilities:...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Roles & Responsibility:I. Handling Technical Support Calls & TicketsII. Resolving issues - Remote Access, Phone Support, etc.III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OSIV. Monitoring Servers (IceWarp, MySQL, etc)V. Performing MigrationVI. Handling Presales queries (L1/L2)VII. Handling important/urgent calls...

Key Responsibilities:1. Technical Troubleshooting:Diagnose and resolve software application issues via phone, email, or chat.Utilise problem-solving skills to identify root causes.2. Client Support:Provide timely and professional support to clients.Ensure client satisfaction through effective issue resolution.3. Documentation and Reporting:Document all...

We are seeking a Technical Support Engineer with a strong interest in IT security to provide Tier 1 and Tier 2 support for cyber security tools, secure systems, and client environments. You will troubleshoot technical issues, guide clients on best practices, and ensure systems remain secure, stable, and compliant.Roles & Responsibilities :-· Should have...

1. Serve as the primary point of contact for clients seeking technical assistance viaphone, email, or chat.2. Perform remote troubleshooting, diagnose, and resolve technical issues.3. Provide accurate information on IT products or services.4. Record events, problems, and resolutions in logs.5. Follow up with clients to ensure issues are resolved.6. Escalate...

Role - Seller Outreach SpecialistShift timing – 8:30 PM – 5:30 AM (will be paid 200 Rs. Per day night shift allowance)5 days workingPosition Overview:We are looking for a proactive and customer-focused Seller Outreach Specialist to join our growing eCommerce BPO team. The ideal candidate will be responsible for reaching out to sellers via email and voice...

Job Description: PMS HR SpecialistPosition Title: PMS HR SpecialistDepartment: Human ResourcesReports To: HR Manager / HR HeadLocation: Andheri East, MumbaiCompensation: Up to ₹20 LPA (based on experience & fit)Role SummaryThe PMS HR Specialist is responsible for designing, implementing, and managing the organization's Performance Management System (PMS)....

Job Title: Investor Relations SpecialistCompany SummaryFounded in 2016, Quantsapp is now India's Largest Option Analytics platform. Ourapplication has been made to enable a systematic and smooth experience, making it easierfor option enthusiasts to trade. We have more than 75 Analytical tool which cater dataneeds of all kinds of Option Traders.Our software...

Job DescriptionApplication SpecialistLocation: MumbaiExperience: 2 to 5 yearsProvide training to new customers and laboratoriesTroubleshoot performance issues on the Reagents and instruments from clinical aspectsMake product marketing and placement strategiesProvide inputs to Sales teamProduct presentations and technical documents.Desired Candidate...