Technical Support Engineering
2 days ago
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.
This role is Microsoft onsite only.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
-
Technical Support Engineer
4 weeks ago
Pune, Maharashtra, India Hiresquad Full timeJob DescriptionHiresquad Resources is urgently looking for Technical Support Engineers for a leading MNC in Pune. We're seeking individuals with strong technical knowledge in hardware, networking, and Microsoft technologies, comfortable with a 24x7 rotational shift environment. This is a fantastic opportunity for both freshers and those with up to 1 year of...
-
Technical Support Engineer
1 day ago
Pune, Maharashtra, India Avalara Technologies Full time US$ 90,000 - US$ 1,20,000 per yearWhat You'll DoYou will report to the Manager, Technical Support. You will work from the Pune office full fledged.The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support...
-
Technical Support Engineer
4 weeks ago
Pune, Maharashtra, India CIEL HR Full timeAbout Company They focuses on Software Product Engineering Services comprising of - UI UX Design - Architecture Design and Consulting - Software Development - DevOps CloudOps SysOps and DBOps - QA Test Strategy and Implementation Test Automation Performance Security and Monitoring Location Pune Job Profile Technical Support Engineer Experience...
-
Technical Support Engineer
3 weeks ago
Pune, Maharashtra, India Amor Management Consultants Full timeJob DescriptionWe are seeking a Technical Support Engineer to provide technical expertise and coordination for the regional service team. This role is central to ensuring operational efficiency and customer satisfaction for port machineries like reach stackers, material handlers, and cranes by offering remote and on-site support, managing parts, and...
-
Technical Support Engineer
1 day ago
Pune, Maharashtra, India Fairtility Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation: PuneExperience: 4–5 YearsShift: Night Shift (US/Global Support Coverage)Job Type: Full-timeAbout the Role:We are seeking a technically skilled and customer-focused Technical Support Engineer to join our team. This role involves monitoring systems, resolving incidents, and supporting end users and internal teams during off-hours.Key...
-
Technical Support Engineer
4 weeks ago
Pune, Maharashtra, India ALLSTARSIT Full timeAbout the CompanyEstablished in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international...
-
Technical Support Engineer
4 weeks ago
Pune, Maharashtra, India VitalEdge Technologies Full timeAbout UsVitalEdge Technologies (https://vitaledge.com/) is a leading Dealer Management System (DMS) provider to the dealers and rental companies of heavy equipment in agriculture, mining, construction and several other sectors. We aim to be the thought leader in the industries we serve and a trusted IT advisor to all our customers. We have over 700...
-
Technical Support Engineer
1 day ago
Pune, Maharashtra, India Cequence Security Full time US$ 90,000 - US$ 1,20,000 per yearDescriptionProduct Support EngineerCequence Security?– India - PuneCequence Security builds products to protect the world's web applications and APIs from threats. Our platform prevents online fraud, business logic attacks, exploits, and sensitive data exposure for global enterprise customers in the finance, banking, retail, social media, travel and...
-
Technical Support Engineer
1 day ago
Pune, Maharashtra, India NICE Full time ₹ 5,00,000 - ₹ 8,00,000 per yearAt NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?We are seeking a Technical Support...
-
Technical Support Engineer
1 week ago
Pune, Maharashtra, India Arctera Full time ₹ 6,00,000 - ₹ 10,00,000 per yearAbout Arctera Arctera keeps the world's IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world –...