City Head

2 weeks ago

Hyderabad, Telangana, India Blitz Full time ₹ 15,00,000 - ₹ 28,00,000 per year

About Us
Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities

  • Should be able to build & manage the team of ACH, Motherhub & Indirectly TL.
  • The right individual will have solid business judgement, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business.
  • Achieve operational excellence and drive process improvements which are scalable.
  • Understand & fulfill client requirements towards logistics operations.
  • Should have a very good problem solving skills & bias to action
  • Responsible for smooth process execution with high attention to quality & On-time Deliveries as a key north star metric.
  • Responsible for managing cities Profit & loss and work towards cost deduction for profitability of the city.
  • The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience.
  • Actively seek to implement and distribute best practices across all operations.

Basic Qualifications

  • Graduation degree (Math, Statistics, Engineering, Science, Business, Logistics) from an accredited university with 2 to 4 Years of similar experience.
  • Excellent written and verbal communication skills both remotely and face-to-face.
  • Good knowledge of employment law and HR policies and procedures.
  • Metric Focussed and ability to dive deep with data
  • Proven coaching and leadership skills including evidence of successful succession planning models.
  • A proven track record of implementing, delivering large projects and communicating effectively to the senior Level.

Preferred Qualifications

  • Strong attention to detail and excellent written and oral communication skills required
  • Ability to organize and manage multiple tasks simultaneously
  • Ability to handle changing priorities and use good judgement when working in stressful situations
  • Decisive, confident, and experienced with influencing others
  • Knowledge and understanding of last-mile logistics will be a huge plus

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