Regional Head

5 days ago

Hyderabad, Telangana, India Livspace Full time ₹ 20,00,000 - ₹ 25,00,000 per year

As a Regional Operations Head, you will own project deliveries with successful installation of modular products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region. Own customer experience by driving predictability & efficiency of the team's project delivery capability with a razor sharp focus on quality.

Roles and Responsibilities

  • Lead, motivate, train and manage Managers, Supervisors, Installation teams on a day to day basis.
  • Focus on improving internal and vendor efficiencies by improving quality levels, decreasing installation times and minimizing costs.
  • Build/Design new processes and re-engineer existing ones at city/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities.
  • Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at city level, establish processes that facilitates continuous improvement across all verticals.
  • Working with cross-functional teams and improving their impact on Last Mile Delivery by analysing and improving the data points available.

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