Customer Care Executive

1 week ago

Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Customer Service team. The ideal candidate should be able to handle customer interactions efficiently and ensure excellent service delivery across all communication channels.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
  • Identify and assess customer needs to ensure complete satisfaction.
  • Maintain accurate records of all customer interactions and transactions.
  • Process customer accounts and manage related documentation.
  • Follow company communication procedures, service guidelines, and policies.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred).
  • Proven customer support or client service experience is an advantage.
  • Excellent verbal and written communication skills.
  • Strong presentation and interpersonal abilities.
  • Experience in Telecom, BPO, or Telesales industry will be a plus.
  • Fluency in English and Hindi is mandatory.
  • Freshers and experienced candidates are both welcome to apply.

Location - Gurgaon/Noida

How to Apply:

Email:

Contact:

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹27,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Work Location: In person

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