Customer Experience Specialist

1 week ago


Bengaluru, Karnataka, India Firstclub Retail Full time ₹ 5,00,000 - ₹ 10,00,000 per year

About the Role

Join our growing Customer Experience (CX) team and be the friendly voice our customers trust. This role is primarily voice-based and chat/email support, where you'll solve problems, guide users, and make every interaction a positive one.

What Youll Do

Handle customer queries via phone, chat, and occasionally email.

Troubleshoot issues and provide quick, accurate solutions.

Update and maintain customer records in our database.

Collaborate with internal teams to improve service quality.

Keep conversations empathetic, clear, and professional.

What Were Looking For

2–5 years of experience in both voice and non-voice (chat/email) customer support processes.

Excellent English communication skills (verbal & written).

Strong problem-solving skills with a customer-first mindset.

Prior experience in a blended process is preferred.



  • Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 30,000

    Customer Experience Specialist (Voice Process)The role of a customer experience specialist involves delivering exceptional support to clients through various channels, including voice communication. The ideal candidate will possess strong communication skills and be able to work effectively in a dynamic team environment.Responsibilities:Collaborate with...


  • Bengaluru, Karnataka, India beBeeEcommercet Specialist Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Overview:We are seeking a seasoned Ecommerce Specialist with expertise in Magento-based websites. The ideal candidate should have hands-on experience in developing, maintaining, and scaling high-performance ecommerce platforms.The successful candidate will be responsible for building, configuring, and maintaining Magento 1x/2x ecommerce websites, as well...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    We are seeking a skilled Guest Relations Specialist to enhance our customer experience.Key Responsibilities:Interact with customers, understanding their needs and preferencesTaking feedback and using it to improve servicesManage database systems to ensure seamless operationsOversee billing processes to maintain accuracy and efficiencyEngage with social media...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 55,00,000

    As a Customer Service Specialist, you will play a key role in enhancing the customer experience by providing prompt, professional and effective service with accurate and personalized solutions to customer inquiries.Key Responsibilities:Respond to customer queries and provide resolution support and assistance on various issues.Update and process information...


  • Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 40,00,000 - ₹ 70,00,000

    Job Overview:We are seeking a highly skilled Customer Experience Specialist to join our team.This individual will be responsible for delivering exceptional customer service, resolving issues efficiently and building strong relationships with customers.Main Responsibilities:Respond promptly and professionally to customer inquiries via multiple...


  • Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our Partner Care team.Job Description:The ideal candidate will have a strong passion for delivering exceptional customer experiences and sales support. Your primary focus will be to support and enable our new and existing channel partners and internal sales...


  • Bengaluru, Karnataka, India beBeeMath Full time ₹ 8,00,000 - ₹ 12,00,000

    About the RoleAs a customer support specialist, you will be the primary point of contact for our customers, providing timely and accurate responses to their inquiries via various communication channels.Your Key ResponsibilitiesAct as a single point of contact for customers, responding to their queries in a prompt and professional manner.Proactively engage...


  • Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a highly skilled Customer Experience Specialist to join our team.About the Role:This is an exciting opportunity for a proactive and results-driven individual who is passionate about delivering exceptional customer experiences.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to build strong...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Customer Experience Specialist- Transactional Expertise: Take ownership of projects from initiation to completion, ensuring all customer requirements are met and executed seamlessly.- Loan Support Services: Assist customers in processing loans, providing guidance and support as a liaison between the customer and financial institutions.- Client...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    About this role:We are seeking a highly skilled Customer Experience Specialist to provide exceptional service and support to our guests.Deliver personalized experiences from arrival to departureProvide assistance with menu, product, and store-related inquiriesEfficiently handle billing, orders, and exchanges while maintaining accuracyPromptly resolve guest...