Customer Experience Specialist

5 days ago


Bengaluru, Karnataka, India Madanapalle Retail Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Join Sunday and Help Transform Sleep in IndiaAre you energetic, a great communicator, and passionate about customer service? Sunday is a profitable, fast-growing e-commerce brand in the sleep space, and were looking for people like you to deliver exceptional experiences to our customers. Freshers with strong communication skills are welcome

Application: For faster reponse, please apply on

Role: Customer Service Associate

Experieced Candidates' Salary: 5,00,000 - 8,00,000 per annum

Work Week: 5 days post-probation (6 days during probation).

Timings: Day shifts only (no night shifts)Location: Outer Ring Road, Banaswadi, Bangalore (well-connected by public transport)

About Sunday:

  • Profitable and fast-growing DTC brand in the sleep category
  • Youthful, dynamic, and professional team
  • Combination of startup energy and structured processes
  • Employee-friendly policies and professional work environment

Role Requirements:

  • Strong communication skills (spoken and written)
  • Willingness to go the extra mile to make customers happy
  • Ability to adapt in a fast-paced work environment
  • Humble, low ego, and team-oriented attitude

Preferred Qualifications:

  • 2 years experience in voice-based customer support (preferred, not mandatory)
  • Graduate degree (preferred)
  • Fluency in English and at least one Indian language (Hindi or any South Indian language)

Candidates from hospitality, airlines, and premium credit card customer support are encouraged to apply.

Perks & Benefits:

  • 5-day work week after probation
  • Monthly team outings and sponsored get-togethers
  • Health/hobby learning sponsorship up to 25,000 per year
  • Access to 2 online training programs annually
  • Informal work environment to foster creativity and collaboration
  • 5 lakh private medical insurance coverage
  • 30-50% employee discount on all Sunday products

Come be part of a customer-obsessed brand that values people, pays on time, and helps India sleep better. Apply now and grow with Sunday.



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