
Customer Experience Specialist
5 days ago
Join Sunday and Help Transform Sleep in IndiaAre you energetic, a great communicator, and passionate about customer service? Sunday is a profitable, fast-growing e-commerce brand in the sleep space, and were looking for people like you to deliver exceptional experiences to our customers. Freshers with strong communication skills are welcome
Application: For faster reponse, please apply on
Role: Customer Service Associate
Experieced Candidates' Salary: 5,00,000 - 8,00,000 per annum
Work Week: 5 days post-probation (6 days during probation).
Timings: Day shifts only (no night shifts)Location: Outer Ring Road, Banaswadi, Bangalore (well-connected by public transport)
About Sunday:
- Profitable and fast-growing DTC brand in the sleep category
- Youthful, dynamic, and professional team
- Combination of startup energy and structured processes
- Employee-friendly policies and professional work environment
Role Requirements:
- Strong communication skills (spoken and written)
- Willingness to go the extra mile to make customers happy
- Ability to adapt in a fast-paced work environment
- Humble, low ego, and team-oriented attitude
Preferred Qualifications:
- 2 years experience in voice-based customer support (preferred, not mandatory)
- Graduate degree (preferred)
- Fluency in English and at least one Indian language (Hindi or any South Indian language)
Candidates from hospitality, airlines, and premium credit card customer support are encouraged to apply.
Perks & Benefits:
- 5-day work week after probation
- Monthly team outings and sponsored get-togethers
- Health/hobby learning sponsorship up to 25,000 per year
- Access to 2 online training programs annually
- Informal work environment to foster creativity and collaboration
- 5 lakh private medical insurance coverage
- 30-50% employee discount on all Sunday products
Come be part of a customer-obsessed brand that values people, pays on time, and helps India sleep better. Apply now and grow with Sunday.
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